Product Director - LAC Acceptance Growth COE

About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you.

Job Description

The Acceptance Growth Center of Excellence (AG COE) is a strategic initiative designed to transform how Visa expands acceptance and payment flows across Latin America and the Caribbean (LAC). The COE will drive two critical growth vectors:

• Merchant growth and graduation across long-tail and SMB segments
• Expansion into new payment flows, including bill payments and recurring transactions

We are seeking an exceptional Product Director to lead this initiative end-to-end-defining strategy, orchestrating execution across multiple functions, and building a unified platform that connects Visa products, partners, and ecosystem players. This role is highly strategic and cross-functional, requiring strong influence across global, regional, and market teams. This mission is central to Visa's strategy and offers a unique opportunity to significantly impact economic growth, financial inclusion, and the future of digital payments in the region. The ideal candidate thrives in ambiguity, builds alignment across diverse stakeholders, and moves from concept to execution with speed and discipline.

Responsibilities:

• Strategy & Platform Leadership: Define and evolve the AG COE strategy, aligning with Visa 2030 and regional priorities. Lead the development of the Long-Tail Acceptance Unified Platform, integrating: Visa products and solutions, external partners and new payment flows. Translate strategy into clear priorities, roadmaps, and measurable outcomes
• Orchestration & Execution Leadership: Act as the central orchestrator across Product, Sales, Pricing, Data, Legal, CMS and global teams. Drive cross-functional alignment and execution in a matrixed organization. Partner with markets to ensure strategies are translated into real deployments across LAC
• SMB Growth & Graduation Model: Define and scale the merchant growth and graduation model (nano micro small). Lead the integration of value-added services (VAS) such as credit, insights, and financial tools. Ensure the platform delivers a compelling value exchange that drives merchant monetization and retention
• Bill Payments Expansion: Define Visa's strategy to expand into bill payments ecosystems across LAC. Lead partnerships with Billers (telcos, utilities, governments), aggregators and platforms. Drive Visa's position in bill presentment and recurring payment flows
• Ecosystem & Partnerships: Build and negotiate partnerships across: Issuers and acquirers, Fintechs and VAS providers, Government entities and ecosystem partners. Develop scalable models for onboarding and integrating partners into the platform
• Data, Insights & Experimentation: Champion a data-driven and AI-first culture. Drive the development of the insights layer. Lead hypothesis-driven experimentation (MVPs, pilots, rapid iteration)
• Stakeholder Management & Influence: Build strong relationships with senior leadership across global and regional teams. Influence global product roadmaps to reflect LAC needs. Present strategy, progress, and impact to senior stakeholders

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications

Basic Qualifications:

• 10 or more years of work experience with a Bachelor's Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD

Preferred Qualifications:

• 12 or more years of work experience with a Bachelor's Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD
• 10+ years of experience in product leadership within fintech, payments, or technology
• Strong experience building and scaling products across emerging markets
• Proven ability to lead without authority in complex, matrixed environments

Strong track record in:

• Strategic thinking and execution
• Partnership development and negotiation
• Product platform design and ecosystem orchestration

Deep understanding of:

• Payment ecosystems (issuers, acquirers, RTP, wallets)
• SMB needs and behavior in LAC
• Experience in experimentation, MVPs, and data-driven decision making
• Excellent communication, storytelling, and stakeholder management skills
• Languages: Fluent English and Spanish required; Portuguese is a plus

U.S. Applicants Only

Work Hours

Varies upon the needs of the department.

Travel Requirements

This position requires travel 5-10% of the time.

Mental/Physical Requirements

This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer