Social Work Supervisor / Client Care Coordinator

Volunteers of America-Greater New York (VOA-Greater New York) is a leading anti-poverty organization serving neighbors in need across New York City, Northern New Jersey, and Westchester. Through 70+ programs, we support over 35,000 adults and children each year, including individuals experiencing homelessness, survivors of domestic violence, youth aging out of foster care, veterans, seniors, and children with developmental delays.

Our staff are at the heart of this work, creating meaningful change every day. If you're passionate about making a difference and joining a mission-driven team, we invite you to explore this opportunity.

We are currently seeking qualified candidates for the following position:

Position: Social Work Supervisor / Client Care Coordinator

The Social Work Supervisor / Client Care Coordinator will enhance existing services to include a thorough assessment of families' long-term goals at intake and development of service plan to incorporate small achievable tasks leading to permanent housing with enrollment and/or referrals to community resources.

Legacy Family Residence is a transitional family shelter located in the Bronx, where residents learn essential skills that enable them to meet the challenges of everyday life. To learn more about the program, copy and paste this link into a browser https://www.voa-gny.org/transitional-housing

Location: Brooklyn, NY 11236

Minimum Qualifications:

• Master's Degree in Social Worker with current LMSW licensure,
• At least 2 years of experience including in a supervisory capacity,
• Knowledge of adult, child and adolescent development, emotional/behavioral health and mental health, family dynamics, parent-child relationships, diagnostic classifications.
• In addition, the position requires a reasonable combination of skills in the following areas: strengths based, solution focused, and family centered practice; experience working with diverse client populations; knowledge of child welfare policies, regulations, safety, permanency, and well-being.

Social Worker Supervisor / Client Care Coordinator Principal Responsibilities:

1. Supervise Social Workers/Client Care Coordinators
2. Manage a small caseload
3. Assign case to client coordinators for newly admitted families to be assessed immediately upon admission
4. Develop schedule for Client Care Coordinators to be onsite 7 days a week including evening hours
5. Manage program record keeping, data collection, and evaluation on the effectiveness of client care coordinators services for families in shelter.
6. Ensure that quality services and interventions are being provided and develop a system for monitoring.
7. Provide on-call crisis intervention support.
8. Develop community linkages
9. Develop and implement onsite support groups for families
10. Perform other related duties as assigned.

We are committed to offering our employees an exceptional comprehensive benefits package that supports their health, well-being, and personal growth. Full-time employees enjoy:

• Medical, Dental, & Vision Coverage
• Prescription Coverage
• Life Insurance
• Retirement Plan
• Tuition Reimbursement
• Paid Time Off, including a Paid Birthday Holiday

And much more!

To learn more about our staff, culture and much more, copy and paste our website link into a browser: https://www.voa-gny.org/our-staff-and-culture/

VOA-Greater New York is an Equal Opportunity Employer/Vets/Disabled/Other Protected Categories. Apply today!