APPRENTICE ANALYST

Earn. Learn. Grow. Make an Impact.

What if you could launch a career in healthcare technology, earn a competitive salary from day one, and build skills that can open doors to meaningful long-term career growth and increased earning potential?

At OCHIN, we're committed to helping people build rewarding careers while making a difference in healthcare.

Our EPIC Apprentice Analyst Program is designed for individuals with aptitude, curiosity, and a desire to learn. Whether you're launching your career, exploring a new career path, or bringing experience from healthcare, customer service, operations, education, technology, military service, retail, hospitality, or another field entirely, this program provides the training, mentorship, and hands-on experience needed to develop valuable healthcare technology skills.

As an EPIC Apprentice Analyst, you'll support healthcare organizations across the country while developing in-demand skills that help improve patient care and expand access to healthcare in rural and underserved communities.

Why OCHIN?

OCHIN is a nonprofit healthcare technology organization dedicated to improving health outcomes and expanding access to care nationwide. We partner with healthcare organizations across the country, providing the technology, support, and innovation needed to strengthen care delivery and improve the patient experience.

With more than 1,200 employees working remotely across the United States, we're united by a shared mission: creating healthier communities through the power of technology and collaboration.

Compensation

At OCHIN, we're committed to pay transparency.

Starting salary for this apprenticeship program is:

$49,939 annually for candidates without an EPIC credential

$59,927 annually for candidates with a qualifying EPIC credential

These salaries are non-negotiable and consistently applied to ensure equitable compensation practices.

EPIC experience is not required. Candidates from all backgrounds are encouraged to apply.

What You'll Do

Working alongside experienced mentors, you'll learn how healthcare technology supports providers, staff, and patients while building skills that can create long-term career opportunities.

Responsibilities may include:

* Supporting users with questions and issues related to EPIC applications and other technology solutions

* Researching and troubleshooting system issues

* Assisting with system configuration, maintenance, and testing

* Learning healthcare workflows and identifying solutions that improve the user experience

* Collaborating with cross-functional teams

* Documenting processes, workflows, and technical solutions

* Participating in training, certification preparation, and professional development activities

* Delivering exceptional customer service to healthcare organizations and end users

What We're Looking For

Successful apprentices:

* Curious and eager to learn

* Strong problem-solvers

* Effective communicators

* Detail-oriented and organized

* Adaptable and resilient

* Collaborative team members

* Self-starter

* Driven by impact

* Passionate about delivering extraordinary customer service

Helpful experience may include healthcare, dental, customer service, technology, operations, data analysis, EHR systems, or EPIC applications but none are required.

We know great talent comes from many different backgrounds, and previous analyst experience is not required for success in this role.

Training & Career Growth

This apprenticeship is designed to help you build specialized healthcare technology skills through structured learning, hands-on experience, mentorship, and EPIC training opportunities.

Many apprentices complete the program in approximately 12 months and continue growing into advanced healthcare technology careers with increasing responsibility and earning potential.

Hiring Process

Before moving forward to the interview stage, candidates will complete a 50-60-minute competency assessment. The assessment helps us better understand your strengths, preferences, and work style and is one of several tools used during the selection process.

Work Environment

* 100% Remote

* Full-time position

* High-speed internet required

* Dedicated, distraction-free workspace required

* This position requires employees to work remotely from a home office environment and participate in virtual meetings using video conferencing technology.

* Nationwide travel is determined based on OCHIN business needs. Please inquire during the interview process about travel requirements for this position.

Work Authorization

Candidates must be legally authorized to work in the United States on a permanent basis at the time of application.

This position is not eligible for employment visa sponsorship now or in the future. OCHIN does not provide sponsorship for employment-based visas or transfers of existing employment-based visas.

Physical Requirements/Work Environment:

• Constant interpersonal skills, teamwork, and customer service. Frequent creativity, mentoring, presentations/teaching. Occasional decision making and independent judgment or action.
• Reading, speaking, writing, and understanding English.
• While performing the duties of the job, the employee is regularly required to sit for long periods of time; stand and walk; use hands to finger, handle or feel; reach with hands and arms.
• This position requires a virtual home-office environment, working remotely and will require that employees be on camera for all virtual meetings.
• The role routinely uses standard office equipment such as computers and mobile devices.

Work Location and Travel Requirements

OCHIN is a 100% remote organization with no physical corporate office location. Employees work remotely from home and many of our positions also support our member organizations on-site for new software installations. Nationwide travel is determined based on OCHIN business needs. Please inquire during the interview process about travel requirements for this position. Work from home requirements are:

• Ability to work independently and efficiently from a home office environment
• High Speed Internet Service
• It is a requirement that employees work in a distraction free workplace
• No travel is required

We offer a comprehensive range of benefits. See our website for details: https://ochin.org/career

COVID-19 Vaccination Requirement To keep our colleagues, members, and communities safe, OCHIN requires all employees-including remote employees, contractors, interns, and new hires-to be vaccinated with a COVID-19 vaccine, as supported by state and federal public health officials, as a condition of employment. All new hires are required to provide proof of full vaccination or receive approval for a medical or religious exemption before their hire date.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Salary Description

Designated salary is $49,939-$59,927