Middle Market & Large Product Segment Manager (Hybrid)

At Selective, we don't just insure uniquely, we employ uniqueness.

Selective is a midsized U.S. domestic property and casualty insurance company with a history of strong, consistent financial performance for nearly 100 years. Selective's unique position as both a leading insurance group and an employer of choice is recognized in a wide variety of awards and honors, including listing in Forbes Best Midsize Employers in 2025 and certification as a Great Place to Work in 2025 for the sixth consecutive year.

Employees are empowered and encouraged to Be Uniquely You by being their true, unique selves and contributing their diverse talents, experiences, and perspectives to our shared success. Together, we are a high-performing team working to serve our customers responsibly by helping to mitigate loss, keep them safe, and restore their lives and businesses after an insured loss occurs.

This role partners with the Product team, Corporate Underwriting, Regional leadership, and other key stakeholders to enable the business and drive profitable growth within the Middle Market and Large Account segments. The position serves as a subject matter expert for the assigned market size, providing underwriting and industry expertise to support strategy development and execution. The role proactively manages market size performance by identifying positive and negative trends and recommending tactical approaches and strategic refinements to improve results. In addition, the position supports Selective's generalist underwriting appetite by developing a strong understanding of product capabilities and market trends at both the segment and line of business levels. All duties and responsibilities are performed in compliance with applicable legal and regulatory requirements.

1. Partner with Product leadership and key stakeholders to support the development, maintenance, and execution of the Middle Market and Large Account business strategy, including maintaining a working strategic plan informed by market dynamics and portfolio insights.
2. Monitor and manage the performance of the Middle Market and Large portfolio through established Objectives and Key Results (OKRs), analyzing results and recommending tactics to align with Middle Market / Large strategy, organizational priorities and to achieve profitability, premium growth, submission volume, hit ratios, pricing adequacy, and documentation quality.
3. Collaborate with Finance, Accounting, and Operations (FAO) to enhance existing and develop new dashboard capabilities that provide more granular measurement of key business outcomes and operational performance.
4. Drive profitable premium growth by collaborating with Strategic Business Units, Lines of Business, and other internal partners to enhance existing offerings, support appetite expansion, and identify growth opportunities within existing and emerging segments and markets.
5. Partner with Regions, Corporate Underwriting, Product, and other departments to position our organizational underwriting guidance into automated and guided decisions. This will include input and collaboration with Actuary and Advanced Analytics on advancing the sophistication of granular pricing decisions.
6. Proactively engage with Claims, Premium Audit, Risk Management, and other customer-facing teams to gather feedback on the strengths of, and opportunities to enhance, current offerings based on customer interactions, and partner with Insurance Learning Services and Agency Development to identify training opportunities and resource needs for employees and agents.
7. Partner with the Product team, Regional leadership, Corporate Underwriting, and Information Technology to identify opportunities for, and support the implementation of, Artificial Intelligence (AI) solutions within Middle Market and Large Account underwriting processes.
8. Support the Competitive Intelligence team by contributing insights and analysis related to new and enhanced market opportunities.
9. Build and maintain strong working relationships with regional personnel and agents to deliver high levels of internal customer service and effective business enablement.
10. Participate in industry, company, and agency events, including travel as needed, to maintain current knowledge of marketplace trends and ensure alignment with Product and underwriting strategies.

Knowledge and Requirements:

Industry knowledge in Middle Market and Large segments and lines of business;
Managing Middle Market and Large Projects;
Excellent customer service, networking and relationship building skills;
Strong sales and negotiation skills;
Strong problem-solving ability,
Excellent presentation skills;
Ability to indirectly influence others to support business objectives

Education and Experience:

5+ years Underwriting/Claims/Loss Control [BS5.1][JW5.2]or other insurance-related experience.
The following experience is preferred
3+ years territory management AND/OR
3+ years exposure to business segment AND/OR
3+ years in Loss Control / Risk Management

Selective Insurance offers a total rewards package that includes a competitive base salary, incentive plan eligibility at all levels, and a wide array of benefits designed to help you and your family stay healthy, achieve your financial goals, and balance the demands of your work and personal life. These benefits include comprehensive health care plans, retirement savings plan with company match, discounted Employee Stock Purchase Program, tuition assistance and reimbursement programs, and 20 days of paid time off. Additional details about our total rewards package can be found by visiting our benefits page.

The actual base salary is based on geographic location, and the range is representative of salaries for this role throughout Selective's footprint. Additional considerations include relevant education, qualifications, experience, skills, performance, and business needs.

Selective is an Equal Employment Opportunity employer. That means we respect and value every individual's unique opinions, beliefs, abilities, and perspectives. We are committed to promoting a welcoming culture that celebrates diverse talent, individual identity, different points of view and experiences - and empowers employees to contribute new ideas that support our continued and growing success. Building a highly engaged team is one of our core strategic imperatives, which we believe is enhanced by diversity, equity, and inclusion. We expect and encourage all employees and all of our business partners to embrace, practice, and monitor the attitudes, values, and goals of acceptance; address biases; and foster diversity of viewpoints and opinions.

For Massachusetts Applicants

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.