Desktop Support Specialist

At David Evans and Associates, Inc. (DEA), Support Services is the engine that keeps us moving. From executive leadership to admin, HR, IS, finance, and marketing, we're the team that keeps things organized, efficient, and people-focused. We solve problems, connect teams, and make sure DEA runs like a well-oiled machine, because great work starts with great support.

The Support Services Business Unit is seeking a Desktop Support Specialist in Bellevue, WA.

This is an outstanding opportunity for someone who wants more than just a support position - it is a role designed for professional growth, hands-on learning, and long-term career development.

The successful candidate will work closely with an exceptionally experienced IT and Information Systems leadership team, gaining exposure to enterprise-level technologies, operational best practices, and real-world problem solving in a fast-moving business environment. This position offers the chance to build a strong technical foundation while learning directly from seasoned professionals with extensive industry experience.

Our company is entering a major growth phase following the announcement of a strategic partnership with a significantly larger organization. This partnership is expected to create substantial new opportunities across the business and could potentially lead to a full acquisition within the next two years. As a result, this is an exciting time to join a company with strong momentum, expanding operations, and meaningful opportunities for advancement.

• Provide desktop and end-user support for Microsoft Windows environments
• Troubleshoot and resolve hardware, software, and network connectivity issues
• Install, configure, and maintain desktop computers, laptops, peripherals, and applications
• Support Microsoft Office and other common (and not-so common) business and engineering applications
• Respond to and track support requests in a timely and professional manner
• Document technical issues, resolutions, and support procedures
• Maintain organized inventory and asset tracking for IT equipment
• Collaborate with other IT staff to support infrastructure and operational initiatives

• Provide desktop and end-user support for Microsoft Windows environments
• Troubleshoot and resolve hardware, software, and network connectivity issues
• Install, configure, and maintain desktop computers, laptops, peripherals, and applications
• Support Microsoft Office and other common (and not-so common) business and engineering applications
• Respond to and track support requests in a timely and professional manner
• Document technical issues, resolutions, and support procedures
• Maintain organized inventory and asset tracking for IT equipment
• Collaborate with other IT staff to support infrastructure and operational initiatives

• Previous Help Desk or Service Desk experience
• Experience with Active Directory, Microsoft 365, or endpoint management tools
• Familiarity with ticketing systems and IT documentation practices
• Technical certifications are a plus (CompTIA A+, Microsoft certifications, etc.)

We foster an environment where talented professionals have the freedom and support to do their most meaningful work. Our values and company culture form the foundation of our success, creating a positive and collaborative work environment. These guiding principles are vital to our continued achievements and unwavering commitment to improving the world around us.

As a member of our team, you will have the opportunity to cultivate and develop your skills and work alongside talented colleagues who are committed to improving the quality of life while demonstrating stewardship of the built and natural environments.

• Comprehensive health coverage: Medical, Dental, Vision, Disability, and Life Insurance
• Financial wellness: Health Savings Account (HSA) and Lifestyle Spending Account with employer contributions
• Professional development: Support for continuing education and training opportunities.
• Work-life balance: Paid Time Off (PTO) and Holiday Pay
• Work Schedule: Flexible 9/80 schedule-every other Friday off!
• Retirement: 401k plan
• Wellbeing focus: Holistic Wellbeing Program centered on physical, emotional, financial, career, and community health
• Growth opportunities: Access to mentorship, professional support, and pathways for career advancement
• Potential salary range: $30.00/hour - $45.00/hour

* The posted salary range represents the typical range for this position and is provided in accordance with applicable state and local pay transparency laws. Actual compensation will be commensurate with experience, qualifications, and geographic location.

If you are a recruiter, search agency, or otherwise wish to refer a candidate to DEA, you will not be compensated in any way for your referral of a candidate to DEA without an active and signed written agreement in place in advance with DEA Human Resources. Any resume submitted to any DEA employee by an external recruiter without a written agreement in place at the time of submission will be considered the property of DEA and DEA will not be liable for the payment of a placement fee. If you would like to notify DEA of your interest in initiating a written agreement for services, please e-mail careers@deainc.com.

Potential office locations include: Bellevue, WA.