New

Ostra - Server PM

Omni Hotels & Resorts
4.5-5.4
United States, Texas, San Antonio
212 West Crockett Street (Show on map)
Jun 18, 2026
Mokara Hotel & Spa The Mokara Hotel & Spa, a relaxing retreat on San Antonio's world-famous Riverwalk is just steps from all the action yet worlds away. Mokara has a long-standing history of excellence. As the only Forbes four-star hotel in San Antonio, Mokara is the first choice for sophisticated travelers. Be a part of an attentive staff by making our guest stays a memorable one where exceptional is included. The Mokara Hotel & Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Mokara Hotel & Spa may be your perfect match. Server Overview: The server will wait on tables promptly, courteously and to serve our guests with a genuine care. Responsibilities: * Knowledge of the dining room. * Must have full familiarity with menus and beverage offerings. * Greet guests when entering the restaurant with a pleasant smile and superior customer service. * Take orders and answer questions/offer suggestions on both food and beverage menu selections, and daily specials. * Communicate with culinary team regarding meal requirements, allergies, dietary needs and special requests. * Record transaction in MICROS system at time of order and adhere to cash handling standards. * Check in with guests to ensure satisfaction with each food course and/or beverage. * Present accurate check to guest and process payment. * Maintain cleanliness of work areas throughout the day. * Process station set-up and break-down and complete all other side work duties as assigned. * Ensure tables are set up properly, including polishing and cleaning glasses. * Service to guests according to Omni Moments of Service Standards. * Be pleasant, smile and greet all guests, using surnames when obtained. * Clean, clear and reset service areas. * Protect the hotel from liability with regard to over serving guests. * Perform any other duties as assigned by the restaurant manager. Qualifications: * Minimum 1-year serving experience, high volume sports/live entertainment bar experience preferred. * Developed knowledge of wine, spirits, and beer with experience selling and presenting specialty mixed cocktails. * Previous cash handling experience preferred. * Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers. * Ability to accurately and efficiently input information into MICROS. * Ability to handle stressful situations, while maintaining a calm and welcoming demeanor. * Ability to work cohesively with co-workers both within and outside of your department. * Ability to prioritize, organize and follow up on guest requests and needs in a fast-paced environment. * Excellent customer service, service recovery and problem-solving skills. * Must be able to work a variety of shifts, including weekends and holidays. * Move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance. * Position requires frequent bending, reaching overhead, twisting, and consistent use of hands and arms. * Must be able to stand and walk for an extended period or for an entire work shift in indoor/outdoor environments. * Must be able to attain a valid Food Handler & Responsible Beverage Service certification from approved providers below. Approved Providers: ServSafe Food Manager Certification: ServSafe Manager https://www.servsafe.com/ ServSafe (National Restaurant Association - gold standard) -Texas Food Handlers https://www.servsafe.com/ National Registry of Food Safety Professionals (NRFSP) - TABC & Texas Food Handlers https://www.nrfsp.com/ 360 Training / Learn2Serve - TABC & Texas Food Handlers https://www.360training.com/ Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link: EEOC is the Law Poster. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.