People & Culture Coordinator

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to and proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do!

At Crescent Hotels & Resorts, we understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that 'feed your inner explorer', we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.

We are committed to providing you with:

• An exceptional benefit plan for eligible associates & your family members
• 401K matching program for eligible associates
• Flexible scheduling to allow you to focus on what is important to you
• Discounts with our Crescent managed properties in North America for you & your family members

JOB SUMMARY:

The People & Culture Coordinator provides administrative and operational support to the People & Culture and Accounting departments. This role is responsible for assisting with recruitment, onboarding, associate relations, training administration, payroll support, benefits administration, compliance initiatives, and associate engagement programs. The People & Culture Coordinator serves as a resource for associates and leaders while helping ensure a positive workplace culture and efficient departmental operations. Additionally, this position provides some accounting support, including invoice processing, payroll documentation, filing, and other finance-related administrative tasks.

ESSENTIAL JOB FUNCTIONS:

• Support recruitment efforts by assisting with candidate sourcing, interview coordination, and onboarding processes to attract and retain qualified associates.
• May participate in interviews for select positions.
• Coordinate pre-employment activities, including background checks, drug testing, reference checks, and onboarding documentation.
• Ensure proper completion and maintenance of employment eligibility documentation and personnel files.

• Assist in coordinating and facilitating training programs, including New Hire Orientation and ongoing development initiatives.
• Monitor training participation and completion to ensure compliance with company and brand requirements.
• Support leadership development initiatives and provide feedback for continuous improvement of training programs.

• Assist in the implementation and administration of People & Culture programs and policies to promote a positive, inclusive, and productive work environment.
• Provide guidance and support to managers and associates regarding policies, procedures, and employee relations matters.
• Escalate complex employee concerns and issues to the appropriate leadership team.
• Coordinate associate recognition, engagement activities, celebrations, and communication initiatives.

• Support the administration of associate performance management programs.
• Track performance evaluation completion and review documentation for consistency and compliance.
• Assist leaders with performance-related documentation and follow-up activities as needed.

• Support compliance with all federal, state, and local employment laws and regulations.
• Maintain accurate associate records and assist with audits and compliance reporting.
• Support workplace safety initiatives, workers' compensation administration, and risk mitigation programs.

• Assist with wage and benefit administration, including responding to associate inquiries and supporting accurate processing through HR systems.
• Support payroll administration by reviewing documentation, tracking approvals, and assisting with payroll-related audits.
• Maintain confidentiality of payroll and associate information.

• Provide administrative support to the Accounting department.
• Assist with accounts payable processing, invoice coding, tracking, and filing.
• Maintain organized financial records and documentation.
• Support payroll reconciliation and recordkeeping activities.
• Assist with month-end administrative processes, reporting, and special projects.
• Prepare spreadsheets, reports, and other financial documentation as requested.
• Respond to vendor inquiries and assist with maintaining accurate payment records.

• Utilize HRIS and timekeeping systems, including UKG, to maintain accurate associate information and records.
• Maintain proficiency in Microsoft Office Suite, particularly Word, Excel, and Outlook.
• Prepare reports, correspondence, presentations, and departmental communications.
• Perform other job-related duties and special projects as assigned.

REQUIRED SKILLS/ABILITIES:

• Previous experience in Human Resources, Accounting, Administration, or Hospitality preferred.
• Knowledge of HR practices, employment law compliance, payroll, and benefits administration preferred.
• Experience with HRIS and timekeeping systems, preferably UKG.
• Strong proficiency in Microsoft Office Suite.
• Excellent organizational, communication, and interpersonal skills.
• Ability to maintain confidentiality and handle sensitive information professionally.
• Strong attention to detail and ability to manage multiple priorities in a fast-paced environment.
• Ability to work in a fast-paced, luxury hospitality environment.