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Associate Director of New Mountaineer & Family Engagement

Appalachian State University

United States, North Carolina, Boone

287 Rivers Street (Show on map)

Jun 13, 2026

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Position Title	Associate Director of New Mountaineer & Family Engagement
Location	Boone, NC
Faculty Rank	No
Provide Rank
Position Number	085031
Department	New Mountaineer and Family Engagement - 302000

Position Summary Information

Primary Purpose	The Associate Director of New Mountaineer & Family Engagement is a twelve-month exempt ( ERHA) position whose primary responsibilities are grounded in the engagement, outreach, and communication efforts of all App State parents and family members. This position directly supervises one professional staff member and is an integral member of the New Mountaineer & Family Engagement team. In addition, the Associate Director will also assist with student transition initiatives as a member of the NMFE team.
Minimum Qualifications	Master's degree or comparable relevant work experience (at least three or more years) Experience organizing, implementing, and evaluating programs or events Experience working with students, families, and university constituents Strong oral presentation skills and written communication skills Demonstrated ability to motivate others, strong commitment to quality service, ability to work independently and as a member of a team with a flexible attitude Excellent communication and time management skills Willingness to work evenings and weekends Strong computing skills and efficiency utilizing computing applications on various systems and programs (e.g., Microsoft Office Suite, Banner, Google Apps, spreadsheets, etc.) Knowledge and understanding of the transitional needs of a diverse student community and their families (i.e., first-generation, rural, military, transfer, non-traditional, and low-income)
License/Certification Required	Valid driver's license (this position will drive university vehicles for events, conferences, and other necessary travel).
Preferred Qualifications	Master's degree in Student Affairs, Counseling, Higher Education, Communications, Public Relations, or related field. Or comparable relevant work experience (three or more years of professional work experience). Experience organizing, implementing, and evaluating programs or events Experience working with students, families, and university constituents Strong oral presentation skills and written communication skills Demonstrated ability to motivate others, strong commitment to quality service, ability to work independently and as a member of a team with a flexible attitude Excellent communication and time management skills Willingness to work evenings and weekends Strong computing skills and efficiency utilizing computing applications on various systems and programs (e.g. Microsoft Office Suite, Banner, Google Apps, spreadsheets, etc.) Knowledge and understanding of the transitional needs of a diverse student community and their families (i.e. first-generation, rural, military, transfer, non-traditional, and low-income).
Essential Duties and Responsibilities	Responsible for this position include but are not limited to the following: Manage the day-to-day operations of the Family Engagement Team, including direct communications, budget management, website updates, and programmatic efforts. Directly supervise the Program Coordinator for Family Engagement and additional student or graduate students supporting Family Engagement Initiatives. Collaborate with University and Community constituents to provide relevant engagement opportunities for family members of App State students. Assist the NMFE Director with selecting, training, and supervising Student Orientation Undergraduate Leaders. Work collaboratively with the Director of NMFE in the development and implementation of comprehensive orientation and transition programs for incoming Mountaineers and families for our Boone, Hickory, and Online campuses. Coordinate communication between the university and family members of App State students through various mediums, including the CampusESP Platform, social media, email, phone calls, etc. Serve as the university liaison for all App State parents and family members. Facilitate all Family Orientation and Transition Programs with the help of the NMFE team. Lead and leverage planning, assessment, and evaluation for family engagement efforts to continuously improve programs, services, and effectiveness. Provide excellent customer service to all students and families, faculty and staff, and all community partners. Perform other duties as assigned and agreed upon by the Director of New Mountaineer & Family Engagement and the Division of Student Affairs.
Type of Position	Full Time Position
Staff/Non-Faculty	Staff/Non-Faculty
VISA Sponsorship?	VISA sponsorship is not available for this position. All candidates must be eligible to work and live in the U.S.
Appointment Type	1.0
Work Schedule/Hours	Monday - Friday; 8:00 AM - 5:00 PM, with some night and weekend responsibilities
Number of Hours Per Week	40
Number of Months Per Year	12
Mandatory Staff	No
Suggested Salary Range	$62,500- $68,000
Physical Demands of Position	Typical physical demands of a professional position within a university include the ability to lift and move 40 pounds, long periods of time in a sedentary/standing position, or moving around for a long period of time, and some travel for professional development opportunities.

Posting Details Information

Posting Date	06/12/2026
Closing Date
Open Until Filled	Yes
Evaluation of Applications Begins	06/14/2026
Proposed Date of Hire	07/01/2026
Special Instructions to Applicants	Please provide a resume, cover letter, and optional list of three references
Search Chair Name	Katharine Johnson
Search Chair Email	johnsonk4@appstate.edu
Quick Link	https://appstate.peopleadmin.com/postings/54581
Posting Number	201501796P