Counter Sales Associate I

Counter Sales Associate
Ft. Myers, FL
Pay: $18.00 - $20.00 per hour
26-05978
Job Summary

The Counter Sales Associate is responsible for supporting daily sales operations and delivering exceptional customer service in a wholesale distribution environment. This role serves as a primary point of contact for customers, assisting with product inquiries, order placement, and sales transactions both in person and over the phone. The position also supports inventory management, shipment processing, warehouse activities, and overall store operations. The ideal candidate is self-motivated, detail-oriented, customer-focused, and comfortable working in a fast-paced team environment. Experience within HVAC, wholesale distribution, or related industries is highly preferred.

Job Responsibilities

• Assist customers with product selection, order placement, and sales transactions.
• Answer incoming phone calls and respond to customer inquiries in a professional and timely manner.
• Provide product information and support to customers at the sales counter.
• Process customer orders accurately and efficiently using company systems.
• Maintain accurate inventory records and assist with inventory management activities.
• Receive, record, and organize incoming shipments.
• Support warehouse operations as needed, including material handling and order fulfillment.
• Maintain a clean, organized, and professional store environment.
• Assist with opening and closing procedures as assigned.
• Support scheduling, ordering, and other operational tasks when required.
• Collaborate with team members to ensure efficient daily operations and customer satisfaction.
• Complete required training and maintain product knowledge to support customer needs.

Job Requirements

• High school diploma or GED required.
• Previous customer service, sales, retail, wholesale distribution, or related experience preferred.
• HVAC industry experience strongly preferred.
• Wholesale distribution experience highly preferred.
• Strong computer skills and the ability to learn new systems quickly.
• Excellent verbal and written communication skills.
• Strong organizational and time management skills.
• Ability to work effectively in a team-oriented environment.
• Detail-oriented with the ability to manage multiple priorities.
• Ability to provide outstanding customer service in a fast-paced setting.
• Self-motivated with a strong work ethic and positive attitude.

Work Experience

• Previous experience in counter sales, customer service, wholesale distribution, warehouse operations, or related fields preferred.
• Experience supporting customers through phone and in-person interactions preferred.
• HVAC product knowledge or industry experience is highly desirable.

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About Equiliem

Equiliem believes in empowering success. It's our job to cultivate relationships that connect people and employers in a way that is inclusive, intelligent, and allows both to thrive.

Across the U.S., leading companies in healthcare, government, engineering, manufacturing, professional services, and energy rely on us for their workforce solutions. Our recruiting and HR services include contract and direct hire staffing, Payrolling/EOR, Independent Contractor Compliance, and Managed Services.

For almost 30 years, we've helped shape our industry. Today, we continue to research, ask questions, and continuously enhance the candidate journey and client experience.

Benefits

We offer a comprehensive benefits package to our employees, which includes:

• Medical Insurance
• Vision & Dental Insurance
• Life Insurance
• Matching 401(k)
• Commuter Benefits
• Employee Discounts & Rewards
• Payroll Payment Options

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