Simulation Resource and Operations Specialist, UMKC School of Medicine

Medical Education Support Services

University of Missouri - Kansas City

School of Medicine

Job Description

The primary role of the Simulation Operations Coordinator is to provide day-to-day support for the UMKC School of Medicine's Clinical Training Facility (CTF) operations at all locations operated by the CTF. Tasks include set-up and tear-down for events; preparation, maintenance and repair of simulation and medical equipment, and related multimedia (audio/visual) peripherals; equipment inventory; providing direction to learners, faculty, and standardized patients during exams and simulation activities; and monitoring access and activities in the facility.

Administrative

• Maintain regular operating hours for all locations managed by the CTF team. Flexibility may be required for events that occasionally start before 8:00 am or end after 5:00 pm.
• Lead execution of the operations portion of all simulation events occurring at the CTF or lead by the CTF team at other locations
• Create and maintain a welcoming environment in the Clinical Training Facility, by greeting every patron and helping in identifying, locating, and using the CTF and associated materials.

Simulation Lab Operations

• Develop Technical proficiency will all aspects of operations, support, maintenance, trouble-shooting and minor repair of simulation equipment and related technologies
• Maintain an inventory of supplies and equipment, conduct routine inventory updates, restock, and re-organize supplies. Ensure supplies needing ordering are reported to the Operations Manager in a timely manner.
• Execute daily set up and tear down for simulation educational activities and assessments, including those that support the standardized patient program.
• Program scenarios for simulation events.
• Perform moulage and staging for simulation events.
• Execute quality improvement and safety processes to ensure the CTF, rooms, and equipment are in regular working order, clean, and stocked. This includes completing daily rounding worksheets ensuring operations team executes this in accordance with policies and procedures.
• Train and educate others (faculty, staff, students) on the use of equipment and software.
• Lead faculty development, student elective didactics, and simulation interest group didactics that are relevant to job role such as: simulator operations, moulage, creation of skins and molds.
• Orient and train new simulation operations specialists, student employees, and or work studies in accordance with CTF policies and procedures.
• Train and direct (or directly supervise as applicable) direct reports, part time or contract employees, students, fellows to ensure work or education activities is carried out in accordance with goals/objectives or expectations as well as CTF policies and procedures.

Minimum qualifications

• An associate degree (or similar) in a technology (computer science, information technology, film), education or healthcare field or equivalent education/experience.

Preferred qualifications

• Experience of at least 2 years working in computer or information technology or a healthcare environment.
• Prior experience working or volunteering in a simulation center or experience with simulator operation and maintenance is preferred but not required.
• Knowledge of medical terminology and human anatomy/physiology preferred but not required.
• Work requires regular heavy physical lifting of equipment over 50 pounds and extended periods of time sitting, walking and standing.
• Must have access to and use of own transportation.

Knowledge/Skills

• Familiarity with operating audiovisual equipment and ability and eagerness to quickly learn new and varied technologies, including software and hardware.
• Strong interpersonal communication skills.
• Proficiency with electronic mail communication and operation of personal computers (PC and MAC) and Microsoft Office (Word, Excel, PowerPoint).
• Must be very organized, attentive to details and also have the ability to multi-task and work efficiently.
• Flexible, self-motivated, with strong problem-solving skills.
• Ability to maintain confidentiality of information.

The anticipated hiring range for this position has been established as up to $19.00 hourly.

Salary is determined by a variety of factors, including but not limited to, the individual's particular combination of education, skills, and experience, as well as organizational requirements.

Your total compensation goes beyond the number on your paycheck. The University of Missouri provides generous leave, health plans, and retirement contributions that add to your bottom line.

Grade: GGS-7
University Title: Business Support Specialist II
To review the University of Missouri's Staff Compensation Structure you can view the Job Code detail page. Internal applicants can determine their university title by accessing the Talent Profile tile in myHR.

Application review to begin immediately. Applications will be accepted until this position is filled.

Visa Sponsorship Information:
Applicants must be authorized to work in the United States. The University will not sponsor applicants for this position for employment visas.

The primary working location for this position will be at the UMKC, Kansas City, MO campus, with occasional travel to the St. Joseph campus as needed. Mileage reimbursement is provided, and travel time is paid.

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/totalrewards/benefits.

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer.

To request ADA accommodations, please call the Office of Equity & Title IX at 816-235-6910.