Senior Consultant, Enterprise Growth & Activation, Granicus Experience Group

Serving the People Who Serve the People

Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.

Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve-driving meaningful change for communities around the globe.

Want to know more? See more of what we do here.

Summary Description

The Granicus Experience Group (GXG) is Granicus' in-house digital agency, comprised of senior consultants, strategists, analysts, and technology experts who partner with government and destination organizations to improve digital experiences and communications. GXG applies human-centered practices, data-driven insights, and proven delivery approaches to help customers achieve meaningful, measurable outcomes.

The Senior Consultant, Enterprise Growth & Activation, is a senior individual contributor responsible for leading presales discovery, solution shaping, and scope design for complex and strategic GXG engagements. This role serves as a trusted presales adviser to Sales, Solutions Engineering, and GXG delivery leadership-owning early-stage solution design, facilitating high-impact workshops, guiding proposal strategy, and ensuring scoped work aligns to customer outcomes and delivery feasibility.

Who We Are:

Human-centered practitioners, putting people at the center of our solutions.
• Data-driven thinkers, grounding insights and recommendations in measurable evidence and context.
• Trusted advisers, bringing structure, clarity, and confidence to early-stage customer engagements.
• Collaborative partners, working across sales, delivery, and product teams to achieve shared outcomes.
• Innovators, evolving our methods and offerings to help customers adopt a mindset for change.

How We Show Up to Work:

• Demonstrate a polished, professional relationship with colleagues and customers.
• Assume positive intent and communicate clearly.
• Be collaborative and create space for different expertise and experiences.
• Be dependable, organized, and manage your workload effectively.
• Be proactive and willing to jump in without waiting to be told.
• Be empathetic, curious, and open to feedback.

Essential Function

Knowledge/Skills/Abilities

• Lead presales discovery engagements, stakeholder interviews, and workshops for complex opportunities.
• Translate customer objectives and constraints into outcome-oriented service strategies and scalable delivery approaches.
• Own development of statements of work (SOWs), including scope definition, assumptions, risks, dependencies, and delivery considerations.
• Partner with Sales on pricing strategy, scope tradeoffs, and value articulation to support competitive, delivery-ready proposals.
• Design and facilitate executive-level workshops and presales sessions; present recommendations confidently to senior customer stakeholders.
• Establish credibility as a trusted GXG adviser early in the sales cycle through structured facilitation and clear solution direction.
• Mentor and coach presales and delivery consultants; shape and evolve presales methodologies, playbooks, and templates.
• Provide thought leadership that informs future GXG offerings and strengthens consistency across presales approaches.

Experience/Credentials:

• 7+ years of experience in consulting, professional services, or digital agencies.
• Demonstrated leadership in presales, solution design, or services commercialization.
• Advanced experience facilitating executive workshops and complex discovery engagements.
• Proven ability to operate autonomously with sound judgment and manage multiple priorities in a fast-paced environment.
• Experience working with government, public sector, or destination organizations preferred.

Other Job Info

This role requires up to 30% travel to customer sites and internal meetings as needed to support presales discovery, strategic workshops, relationship development, and solution shaping.

These statements are intended to describe the general nature and level of work being performed by employees assigned to this job. This is not intended to be an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job.

This role is typically performed on a computer using Zoom or Teams. Individuals will be on camera throughout the day engaging with other employees. The role is typically performed indoors within a home office environment while sitting or standing at a desk. The individual will occasionally lift light objects.

Security Requirement:

Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.

EEO Statement:

We are an EEO Employer. It has been and will continue to be a fundamental policy of Granicus not to discriminate on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status or any other characteristic prohibited by federal, state and/or local laws.

• Lead presales discovery engagements, stakeholder interviews, and workshops for complex opportunities.
• Translate customer objectives and constraints into outcome-oriented service strategies and scalable delivery approaches.
• Own development of statements of work (SOWs), including scope definition, assumptions, risks, dependencies, and delivery considerations.
• Partner with Sales on pricing strategy, scope tradeoffs, and value articulation to support competitive, delivery-ready proposals.
• Design and facilitate executive-level workshops and presales sessions; present recommendations confidently to senior customer stakeholders.
• Establish credibility as a trusted GXG adviser early in the sales cycle through structured facilitation and clear solution direction.
• Mentor and coach presales and delivery consultants; shape and evolve presales methodologies, playbooks, and templates.
• Provide thought leadership that informs future GXG offerings and strengthens consistency across presales approaches.

• Demonstrate a polished, professional relationship with colleagues and customers.
• Assume positive intent.
• Be collaborative. Create space for and be open to different expertise and experiences.
• Be dependable and reliable for our customers and our colleagues.
• Be organized and manage your own workload.
• Be proactive. Be willing to jump in, not wait to be told.
• Be willing to try something new, not dependent on documented examples.
• Be empathetic. Consider the human experience, needs and motivations of our customers and our colleagues.
• Be open to feedback. Listen with the same passion with which you want to be heard.
• Be curious. Gather information and knowledge. Consider new ideas and approaches. Consider what you might not know.

Don't have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don't meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit!

Security and Privacy Requirements

• Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.
• Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies.

The Team

• We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand.

The Culture

• At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be
  a part of our journey.
• A few culture highlights include - Employee Resource Groups to encourage diverse voices
• Coffee with Mark sessions - Our employees get to interact with our CEO on very important and
  sometimes difficult issues ranging from mental health to work-life balance and current affairs.
• Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more.
• We bring in special guests from time to time to discuss issues that impact our employee
  population
  
  

The Impact

• We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place - quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here.

Flexibility & Balance

• Flexible Time Off - Take the time you need to rest, recharge, and live your life.
  
• Company-Wide Wellbeing Days - Paid days off to unplug and focus on your mental health.
  
• Work From Home Reimbursement - Support a productive home office environment.

• Multiple Health Plan Options - Including a 100% employer-paid plan.
  
• Employer HSA Contributions - When enrolled in a High-Deductible Health Plan.
  
• Fitness Reimbursement Program - Stay active, your way.
  
• On-Demand Mental Health Support - Access to Headspace and other wellness tools.

• Paid Parental Leave - For both birthing and non-birthing parents.
  
• Traditional & Roth 401(k) - With a generous company match.
  
• Life & AD&D Insurance - 100% employer-paid coverage for peace of mind.

• Online Learning Platforms - Fuel your professional development.
  
• Competitive Salary & Bonuses - Your contributions are valued and rewarded.