Security Officer Desk Operations Associate

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Desk Operations Associate in New York, NY, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. Join Allied Universal as a Front Desk Officer at a professional commercial real estate location, where you will welcome tenants and visitors, manage access, monitor lobby activity, and respond to security-related concerns with professionalism and care. In this visible role, you will support a positive experience through strong communication, teamwork, and integrity while representing a company that is agile, reliable, innovative, and people first.

Position Type: Full Time

Pay Rate: $17.00 / Hour

Job Schedule:

What You'll Do:

Provide customer service to tenants, visitors, and staff by carrying out security-related procedures, site-specific policies, and/or emergency response activities at the front desk of a commercial real estate location.
• Monitor lobby and front desk activity, greet and direct guests, and assist with visitor check-in, identification review, and access-related processes in accordance with site procedures.
• Respond to incidents, unusual activity, and critical situations in a calm, problem-solving manner, and communicate with building management and/or emergency services when appropriate.
• Answer phones, support tenant and visitor inquiries, and complete reports, logs, and other front desk documentation related to daily operations and security-related events.
• Help to deter unauthorized access by maintaining awareness of entry points, observing lobby activity, and following post orders for deliveries, vendors, and guest access.

Minimum Requirements:

• Have at least 6 months of security-related experience.
• Be at least 21 years of age.
• Alarm panel experience is preferred.
• CPR and/or First Aid certification is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.