Product Manager, Tyler Interactive Reporting

Remote | Yarmouth, Maine | Troy, Michigan | Plano, Texas | Herndon, Virginia | Seattle, Washington

• Work with product groups across Tyler to develop a deep and detailed understand of their current reporting landscape, client needs, and key business requirements.
• Perform detailed analysis of complex requirements or novel user needs and propose clear technical solutions to customer reporting problems.
• Shadow implementation teams for early adopter clients across Tyler to proactively identify gaps or issues that may impact client success.
• Lead product development process and work closely with DevSecOps, architects, and QA to ship high-quality releases on cadence.
• Use telemetry and customer interviews to refine features and drive continuous improvement.

• 2+ years focused on Reporting, Business Intelligence, or analytics, 2+ years of product, program or project management or similar skillset.
• Familiarity with common operational reporting tools like SSRS, JasperReports, Crystal Reports.
• Ability to perform detailed analysis of current state solutions for other solutions, including analyzing reporting artifacts, SQL and database structures, and complex client configurations.
• Comfortable defining metrics, instrumenting telemetry, and drawing insights from quantitative and qualitative data.
• Proven effectiveness presenting and preparing artifacts for leadership & strategic conversations.
• Exceptional written and verbal skills; able to translate complex technical concepts for non-technical stakeholders.
• Proven ability to influence cross-functional teams without formal authority.
• Required to undergo and satisfactorily pass a fingerprint background check in accordance with CJIS requirements.

• Prior direct experience building operational reporting capabilities or specific reporting assets for public sector clients.
• Background in regulated industries (finance, healthcare, government) with high compliance demands.
• Demonstrated experience using AI / LLM tools for analysis and research.

Salary will generally fall between $74,575 - $120,000 before adjustment for geographic differences. Recruiter can confirm if position is incentive eligible.

Tyler is subject to regulations, guidelines, and/or client requirements relating to the qualifications of Tyler personnel performing certain client work. Because of the nature of this position, it is a requirement that the candidate can successfully pass a federal background check at the time an offer is extended and over the course of employment with Tyler.