Job Summary
Under the primary supervision of the Assistant Director, Orientation Operations and Customer Service, the Orientation Office Coordinator is a key member of the 9-person Orientation team and the broader New Student Programs (NSP) team. This role oversees the administrative processes involved in the development, implementation, and evaluation of the campus-wide Orientation experience that encourages the successful, holistic transition of over 9,500 incoming, undergraduate first-year and transfer students and their parents and supporters annually.
Responsibilities include: work with complex policies and fees, procedures, and registration systems including Aggie 101; provide analytical and administrative support for the Orientation program including fiscal transactions, project and resource planning, reports; work collaboratively in a team environment; develop, evaluate and provide primary customer service for guests; develop and provide central communication and resource point for students, staff, and visitors; assist in day-to-day operations of the Orientation program; maintain key/access control and occupancy data; This position recruits, hires, supervises and trains 15 student orientation assistants; delegate and manage workload and create an employment environment focused on inclusion. Apply By Date 06/05/2026 by 11:59 pm Qualifications Minimum Qualifications - For full consideration, applicants are encouraged to upload license and/or certification if required of the position
- High school diploma or equivalent experience.
- Experience working in a customer service driven business office environment, serving diverse audiences, to interpret, analyze and communicate in person, via email, and over telephone information, policies and guidelines; experience being adaptable, learning quickly and independently; utilize MS Office, accounting and graphic presentation software, word processing, Qualtrics and Box platforms.
- Experience hiring, supervising, directing training, providing feedback and corrective action for college student employees.
- Project coordination experience with day-to-day operations: determine competing workload priorities, establish and effectively meet deadlines, goals and objectives in a fast-paced, high-volume, busy environment.
- Experience managing and scheduling multiple calendars, scheduling meetings with large groups of people.
- Experience compiling, synthesizing and articulating large amounts of data into summaries (minutes) and detailed reports, graphs, images; experience with spreadsheets, databases, word processing, financial applications.
- Experience maintaining confidentiality, privacy and secure records relevant to financial transactions, student records and other sensitive documents, adhering to FERPA, cybersecurity policies and other privacy laws.
- Interpersonal, teamwork, oral, written, communication skills, to interact effectively and tactfully, maintain positive working relationships with individuals, campus units, external vendors and guests from diverse cultural backgrounds and perspectives to build mutual respect, fairness and inclusion to accomplish job functions.
Preferred Qualifications
- Bachelor's degree in social sciences, humanities, sciences, arts, engineering or business from an accredited institution.
- Experience using the Aggie Travel and Aggie Buy systems, BANNER, the UC Davis Financial Information System (DaFIS), including Transaction Processing and Decision Support.
- Experience using the Aggie Enterprise and Aggie Expense systems, BANNER, TRIRIGA; basic accounting experience to ethically monitor expenditures/accounts
Key Responsibilities
- 55% - Orientation Program Support
- 35% - Student Supervision and Training
- 10% - General Responsibilities
Department Overview The UC Davis New Student Programs department is responsible for the coordination and implementation of the Student Affairs New Student Orientation and First Year Experience programs for new undergraduate students and their families and supporters. New Student Programs (NSP) is a self-supporting auxiliary, within Student Success & Equity Innovation (SSEI), Division of Student Affairs. NSP provides orientation, transition, academic and retention support to approximately 10,000 first-year and transfer students, as well as resource support for their parents and supporters. NSP is a collaborative partner with Student Housing & Dining Services (SHDS). For more information about New Student Programs visit our website at https://newstudentprograms.ucdavis.edu. Student Affairs programs and services are open to all, consistent with state and federal law, as well as the University of California's non-discrimination policies. Every initiative -whether a student service, faculty program, or community event - is designed to be accessible, inclusive, and respectful of all students. POSITION INFORMATION
- Salary or Pay Range: $29.40 - $42.14
- Salary Frequency: Hourly
- Salary Grade: 108
- UC Job Title: BLANK AST 3
- UC Job Code: 004722
- Number of Positions: 1
- Appointment Type: Staff: Career
- Percentage of Time: 100% Fixed
- Shift (Work Schedule): M-F 8-5
- Location: Davis, Ca
- Union Representation: CX-Clerical/Admin
- Benefits Eligible: Yes
- This position is 100% on-site
Benefits Outstanding benefits and perks are among the many rewards of working for the University of California. UC Davis offers a full range of benefits, resources and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial and career goals. Learn more about the benefits below and eligibility rules by visiting either our handy Benefits Summary for UC Davis Health Employees or Benefits Summary for UC Davis Employees and our Benefits Page.
If you are represented by a union, benefits are negotiated between the University of California (UC) and your union and finalized in a contract. Read your bargaining unit's employment contract, stay abreast of current negotiations and learn about collective bargaining at UC: https://ucnet.universityofcalifornia.edu/labor/bargaining-units/index.html
- High quality and low-cost medical plans to choose from to fit your family's needs
- UC pays for Dental and Vision insurance premiums for you and your family
- Extensive leave benefits including Pregnancy and Parental Leave, Family & Medical Leave
- Paid Holidays annually as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
- Paid Time Off/Vacation/Sick Time as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
- Continuing Education (CE) allowance and Education Reimbursement Program as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
- Access to free professional development courses and learning opportunities for personal and professional growth
- WorkLife and Wellness programs and resources
- On-site Employee Assistance Program including access to free mental health services
- Supplemental insurance offered including additional life, short/long term disability, pet insurance and legal coverage
- Public Service Loan Forgiveness (PSFL) Qualified Employer & Student Loan Repayment Assistance Program for qualified roles
- Retirement benefit options for eligible roles including Pension and other Retirement Saving Plans. More information on our retirement benefits can be found here
Physical Demands
Environmental Demands
- Extreme Temperatures - Occasional Up to 3 Hours
Mental Demands
- Sustained attention and concentration - Frequent 3 to 6 Hours
- Complex problem solving/reasoning - Occasional Up to 3 Hours
- Ability to organize & prioritize - Frequent 3 to 6 Hours
- Communication skills - Frequent 3 to 6 Hours
- Numerical skills - Occasional Up to 3 Hours
- Constant Interaction - Frequent 3 to 6 Hours
- Customer/Patient Contact - Frequent 3 to 6 Hours
- Multiple Concurrent Tasks - Frequent 3 to 6 Hours
Work Environment UC Davis is a smoke and tobacco free campus effective January 1, 2014. Smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes) will be strictly prohibited on any UC Davis owned or leased property, indoors and outdoors, including parking lots and residential space.
Exercise the utmost discretion in managing sensitive information learned in the course of performing their duties. Work in shared office area with students, professional staff, with visitor traffic and noise from on-going meetings, telephone conversations, computer printers, office equipment, etc. Full time position. Must be able to work occasional overtime and varied lunch hours to meet operational needs. Work occasional weekends and holidays. Work hours will vary with program needs. Must be able to work flexible hours during the preparation and execution of Aggie Orientation as follows: August-September: Monday - Friday, 6:30AM - 7:00PM. Restricted vacation during fall orientation and limited vacation during peak work. Work and travel in extreme temperatures during fall orientation. Accept temporary assignments in other department units during peak workload periods (Opening/Move-In).[ Special Requirements - Please contact your recruiter with questions regarding which activities apply by position
- This is a critical position, as defined by UC Policy and local procedures, and as such, employment is contingent upon clearing a criminal background check(s) and may include drug screening, medical evaluation clearance and functional capacity assessment
- This position is designated as a mandated reporter under CANRA and UC policy, and employment is contingent on compliance with applicable policies, procedures and training requirements
Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer. A Culture of Opportunity and Belonging At UC Davis, we're committed to solving life's most urgent challenges and building a healthier, more resilient world. We believe in growing through every challenge, continually striving to improve, and welcoming new perspectives that strengthen our community. We recognize that a vibrant and innovative organization values both individual strengths and shared purpose. The best ideas often emerge when people with different experiences come together.
As you consider joining UC Davis, we invite you to explore our Principles of Community, our Clinical Strategic Plan and strategic vision for research and education. We believe you belong here. The University of California, Davis is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.
To view the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination
Because we want you to feel seen and valued, our recruitment process at UC Davis supports openness and authenticity. Research shows that some individuals hesitate to apply unless they meet every qualification. You may be an excellent fit for this role-or the next one. We encourage you to apply even if your experience doesn't match every listed requirement. #YouBelongHere
To learn more about our background check program, please visit: https://hr.ucdavis.edu/departments/recruitment/ucd/selection/background-checks #CA-CB
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University of California - Davis
vision insurance, parental leave, paid time off, paid holidays, sick time, long term disability, tuition reimbursement
May 22, 2026