Math Learning Center Coordinator

The Department of Mathematics at UW-Madison is seeking a Learning Center Coordinator to join our Math Learning Center team. This position offers a dynamic and collaborative work environment including a broad range of challenging and varied responsibilities.

The MLC Coordinator position functions as a first point of contact for students and student workers in the Math Learning Center (MLC). In this role, the coordinator engages daily with tutors and students seeking academic support, providing guidance and addressing problems as they occur.

A primary responsibility of the person in this role is to coordinate and manage scheduling for approximately 70 undergraduate student employees and 30 graduate students across 5 different MLC services as well as timesheet approval for the undergraduate employees. The coordinator also serves as the direct supervisor for approximately 7-10 MLC Front Desk student employees. Under the direction of the Director of the Math Learning Center, the person in this role will conduct independent work and provide data-driven recommendations for enhancing critical administrative operations in the Math Learning Center.

This detail-oriented position requires excellent administrative, organizational, communication (verbal, written, and electronic), and leadership skills as well as computer proficiency. It requires considerable professionalism, confidentiality, independent initiative, sound judgement, analytic ability, and problem-solving skills. The successful candidate will have the ability to manage competing priorities as well as the ability to work independently in dealing with a diverse workload with frequent interruptions and varied responsibilities.

This position is 100% onsite.

• Identifies, designs, plans, delivers, and evaluates academic support center programming and student resources

• Identifies and refers students to appropriate institutional resources and follows-up on referrals

• Schedules logistics and secures resources for academic support center programming

• Coordinates and supports delivery of center programs, including application processing and intake/center program offering-related advising, in support of quality delivery of student support services

• Assists students in assessing their interests, skills, and values; and assists with processing applications to match appropriate fields of study and career options

• Provide supervisory authority for front desk student workers

• Participates in the campus-wide advising community providing input to leadership regarding the development of advising, recruitment, and co/curricular programs offered by the school/college

College of Letters & Science, Mathematics

As one of the largest departments on campus, Mathematics is home to nearly 400 workers including faculty, academic staff, university staff, pre- and post-doctoral trainees; as well as graduate and undergraduate student employees.

The minimum starting salary for this position is $26.00 per hour but is negotiable based on experience and qualifications. Actual pay will depend on experience and qualifications.

Employees in this position can expect to receive benefits such as generous vacation, holidays, and sick leave; competitive insurances and savings accounts; retirement benefits. Please review the summary of benefits for more information.

• Minimum 2 years of experience planning and executing business meetings and similar events (e.g. training sessions, coordinated group meetings, etc.)

• Experience using Microsoft Office and Google suite for coordinating and processing work activities

• Excellent verbal and written communication skills

• Excellent interpersonal skills including ability to work with people from a wide variety of backgrounds, cultures, and levels of education

• Prior experience working in an academic or learning support setting

• Prior experience with Humanity or other scheduling software

Bachelor's degree preferred; area of focus in STEM or adjacent field preferred

Click the "Apply" button to start the application process.

To be considered for this recruitment, you must upload:

-Resume

-Cover Letter

The materials should address your experience relating to the qualifications referenced above.

There is only one attachment field; please upload all application materials here. All listed application materials must be submitted for your application to be considered. Please submit only the materials specified; additional materials will not be reviewed.

Please note that successful applicants are responsible for ensuring their eligibility to work in the United States (i.e. a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without need of employer sponsorship) on or before the effective date of appointment. The department cannot sponsor visa applications for this position.

Jenni Hart, jlhart@wisc.eduor Math HR Office, Math-HR@math.wisc.edu

Relay Access (WTRS): 7-1-1. SeeRELAY_SERVICEfor further information.

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