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Senior Benefits Manager

DEKA Research and Development
United States, New Hampshire, Manchester
340 Commercial Street (Show on map)
May 22, 2026
DEKA Research & Development Corp. is seeking an experienced and strategic Senior Benefits Manager to lead the design, administration, and continuous improvement of the company's employee benefits programs. This role combines hands-on plan administration with strategic planning. The Senior Benefits Manager is a people-facing role, providing direct, in-person support to employees while partnering closely with Finance and outside consultants to develop competitive, cost-effective programs that align with DEKA's mission-driven culture and organizational goals.

How you will make an impact as a Senior Benefits Manager:
  • Plan Administration & Vendor Management
    • Oversee day-to-day administration of health, dental, vision, life, disability, FSA/HSA, and supplemental benefits plans.
    • Manage relationships with benefits brokers, insurance carriers, TPAs, and wellness vendors - including contract negotiations, performance reviews, and escalation resolution.
    • Lead annual open enrollment planning and execution, including communications strategy, system configuration, employee education, and post-enrollment audits.
    • Ensure accurate and timely benefits data in HRIS; oversee eligibility, enrollment changes, and qualifying life events processing.
    • Administer leave programs including FMLA, short-term and long-term disability, and coordinate with payroll and managers.
  • Strategic Planning & Benefits Design
    • Design and recommend new benefit programs or modifications to existing plans based on workforce demographics, employee feedback, regulatory changes, and industry trends.
    • Develop multi-year roadmaps for benefits program evolution, presenting recommendations and business cases to company leadership.
    • Evaluate and select benefit plan structures (HDHPs, traditional PPOs, etc.) with a focus on cost efficiency and employee value.
    • Partner with finance to model benefit cost scenarios, project annual spend, and set benefits budgets.
  • Compliance & Risk Management
    • Ensure all benefit plans comply with applicable federal and state regulations including FMLA, HIPAA, COBRA, ACA, and IRS requirements.
    • Monitor legislative and regulatory developments impacting employee benefits; communicate changes and update plan documents accordingly.
    • Serve as primary contact for benefits audits, government inquiries, and claim disputes.
  • Employee Education & Communication
    • Develop and deliver clear, engaging benefits communications across all channels - email, intranet, in-person sessions, and print.
    • Conduct new hire benefits orientations and respond to employee inquiries with timely, accurate guidance.
    • Champion a culture of benefits literacy, helping employees maximize the value of their total compensation package.
    • Gather and act on employee feedback to continuously improve the benefits experience.
  • Data Analysis & Reporting
    • Analyze benefits utilization, claims data, and cost trends to identify opportunities for program improvements and savings.
    • Produce regular reporting on benefits costs, participation rates, and KPIs for HR and Finance.
    • Leverage data insights to drive evidence-based decisions on plan design changes and wellness investments.
Skills you will need to be successful in this role:
  • Bachelor's degree in Human Resources, Business Administration, Finance, or a related field.
  • 10+ years in Human Resources or related field, including 5+ years of experience in employee benefits management.
  • Demonstrated experience with benefits plan design and strategic planning - not just administration.
  • Strong working knowledge of FMLA, HIPAA, COBRA, ACA and applicable federal/state employment laws.
  • Experience managing vendor relationships and contract negotiations with carriers and brokers.
  • Proficiency with HRIS systems and benefits administration platforms.
  • Exceptional analytical skills with the ability to interpret data and translate insights into actionable recommendations.
  • Strong project management skills with the ability to manage multiple priorities and deadlines simultaneously.
  • Excellent written and verbal communication skills, including the ability to present complex information to diverse audiences.
Preferred
  • Experience in a technology, research & development, or engineering-focused organization.
  • Familiarity with self-funded health plan structures and experience working with TPAs.
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