Inside Sales Representative

Your Job

Koch Glitsch is hiring an Inside Sales Representative to support our Mass Transfer and Mist Elimination businesses. In this role, you will help drive profitable growth by identifying sales opportunities, developing customer relationships, providing technical support, communicating with urgency, and executing orders efficiently.

You will work closely with Schedulers, Design Engineers, and Project Managers to pursue new opportunities, deliver accurate quotations, and provide outstanding customer service. Success in this role requires strong attention to detail, critical thinking, collaboration, and ownership of the sales strategy.

Our Team

You will be part of our Latin America Inside Sales team, which plays a key role in generating revenue for our Mass Transfer and Separations business. We value collaboration, continuous improvement, and customer focus.

Our team works closely with engineering, operations, and outside sales to deliver reliable solutions and exceptional service-grounded in a culture of respect, integrity, humility, and accountability.

What You Will Do

* Identify potential new customers within the assigned territory and establish communication to pursue new opportunities

* Own the quoting to order process, including interpreting engineered drawings to accurately estimate products and prepare quotations

* Prepare, submit, and follow up on customer quotations to ensure responsiveness and alignment with customer expectations

* Evaluate and negotiate commercial pricing and terms to support mutually beneficial agreements

* Enter purchase orders promptly and accurately while ensuring adherence to customer compliance guidelines and internal policies

* Respond to customer inquiries with urgency and professionalism in a fast paced environment

* Collaborate across departments to align on pricing, product specifications, lead times, and delivery schedules

* Build and maintain strong relationships with internal and external customers

* Identify opportunities to grow business through upselling, cross selling, and proactive account management

* Maintain accurate records in CRM systems to support sales forecasting and reporting

* Support continuous improvement initiatives that enhance customer experience and internal efficiency

Who You Are (Basic Qualifications)

* Bachelor's degree in engineering or equivalent technical experience in mass transfer, separations, or related industrial equipment

* Ability to interpret technical drawings, specifications, or process diagrams to support quoting and order execution

* Experience using CRM and ERP systems (e.g., Salesforce, LN, PLM) along with standard business tools (Microsoft Office)

* Ability to communicate and collaborate effectively in a cross functional, fast paced environment, including being bilingual in English and Spanish

* Willing to travel up to 50%.

What Will Put You Ahead

* Degree in Chemical Engineering or related discipline

* Experience in inside sales, customer service, or technical support within industrial or engineered to order environments

* Knowledge of mass transfer technologies such as trays, packing, or column internals

* Background supporting customers in the oil & gas, refining, chemical, or petrochemical industries

* Demonstrated interest in consultative selling, margin focused decision making, and customer value creation

* Portuguese language proficiency

At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.

Hiring Philosophy

All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. We are Military Ready and Second Chance employers. Learn more about our hiring philosophy here.

Who We Are

As a Koch Engineered Solutions company, Koch-Glitsch keeps our customers' operations running with a wide range of innovative products and solutions serving the refining, chemical and petrochemical industries. As a full-service provider of mass transfer, mist elimination and phase separation equipment, we handle everything from design and fabrication to delivery and installation.

At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.

Our Benefits

Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter.

Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results.

Equal Opportunities

Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, some offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. Please click here for additional information. (For Illinois E-Verify information click here, aqui, or tu).