LANDSIDE OPERATION MANAGER

JOB ANNOUNCEMENT

LANDSIDE OPERATIONS MANAGER

CHICAGO DEPARTMENT OF AVIATION (CDA)

CA-TERMINAL AND LANDSLIDE OPERATIONS

Number of Positions: 1

(Additional vacancies possible pending budget approval)

Starting Salary: $69,684; Grade: BX-15

Applications for this position will be accepted until 11:59pm CDT on Friday, June 5, 2026.

The candidate(s) selected for hire must pass an airport background check and a Security Threat Assessment(STA).

Under general supervision, coordinates and oversees traffic monitoring activities at the City's airports, and performs related duties as required

ESSENTIAL DUTIES

* The Landside Operations Manager inspects airport terminal roadways to identify safety hazards and general

physical conditions

* Monitors the work of contracted ground transportation personnel responsible for the orderly movement of

public vehicles

* Assigns personnel to locations throughout the terminal to minimize traffic congestion during peak travel

times and atypical incidents

* Interprets and applies municipal ordinances and local traffic rules relative to Landside Operations

* Respond to incoming customer and taxi starter and driver complaints

* Provide technical assistance in resolving disputes between the general public and operators of motor

vehicles and respond to car crashes and other emergencies such as ATS train outages

* Appropriately deal with illegal solicitors and work with CPD and issue parking enforcement tickets

Additional duties may be required for this position.

Location: 10510 West Zemke Road

Days: Monday - Friday

Hours: First shift (midnight)

THIS POSITION IS IN THE CAREER SERVICE.

MINIMUM QUALIFICATIONS:

Three (3) years of traffic control work experience, of which one (1) year is in a supervisory role related to the responsibilities of the positions, OR * Graduation from an accredited college with an Associate's degree or higher, PLUS one (1) year of traffic control work experience, of which one (1) year is in a supervisory role related the responsibilities of the positions

Licensure, Certification, or Other Qualifications

A valid driver license from the State of Illinois is required

NOTE: You must provide your transcripts or diploma at time of processing, if applicable.

NOTE: You must provide your valid US driver's license at the time of processing, if applicable.

SELECTION REQUIREMENTS

This position requires an applicant to successfully complete an interview. The interviewed candidate(s) possessing the qualifications best suited to fulfill the responsibilities of the position will be selected.

Note: The candidate(s) selected for hire must pass an airport background check and a Security Threat Assessment(STA).

For Information on our employees benefits please visit our benefits website at:

https://www.chicago.gov/city/en/depts/fin/benefits-office.html

For Information on our salary and title structure visit our classifications website at:

https://my.chicago.gov/dam/intranet/documents/depts/dhr/INFORMATION/2026_Classification_and_Pay_Plan.pdf

APPLICATION EVALUATION: Initial evaluation will be based on information provided on the application and the documents submitted. Department of Human Resource staff will review applications after the final posting date. Staff will follow any and all required Employment/Hiring Plan provisions, federal, state and local laws, and Collective Bargaining Agreements when applicable. Staff will apply hiring preferences as required by the municipal code. Placement on an eligibility list is not an offer or guarantee of an interview nor employment with the City of Chicago.

COMMITMENT TO DIVERSITY: To further our commitment to hiring applicants with diverse experience the City of Chicago has adopted the following ordinances 2-74-020 and 2-74-075. The ordinances provide a preference to applicants who meet minimum qualifications and who are veterans of the Armed Forces, and/or residents of Socio-Economically Disadvantaged Areas (SEDA) and/or Chicago Public School (CPS) high school graduates to be referred to departments for consideration. These hiring preferences do not apply to bidders, as Collective Bargaining Agreements define the hiring process for bidders. For positions covered by a collective bargaining agreement, bidders will be considered before external candidates. To learn more about our hiring practices click here.

ALL REFERENCES TO POLITICAL SPONSORSHIP OR RECOMMENDATION MUST BE OMITTED FROM ALL APPLICATION MATERIALS SUBMITTED FOR CITY EMPLOYMENT.

The City of Chicago in an Equal Employment Opportunity, Military Friendly, and Fair Chance Employer.

City of Chicago

Brandon Johnson, Mayor