New

Content Project Manager

TEKsystems
$39.00 - $43.63 / hr
life insurance, sick time, 401(k), retirement plan
United States, Ohio, Columbus
May 21, 2026
Description Seeking a Content Project Manager to oversee the development and maintenance of customer experience resources that help instructors, students, and internal teams succeed. You'll join the Customer Experience Marketing team to transform complex content into clear, practical onboarding resources, training materials, and how-to guides-all aligned to our Support At Every Step strategy. You'll also help manage Customer Experience survey feedback, ensuring insights are routed to the appropriate teams for timely follow-up. What You'll Do * Manage the creation, production, and upkeep of customer-facing and internal support content. * Simplify complex workflows into clear, user-friendly materials. * Keep our content library organized and up to date. * Collaborate cross-functionally with Platform, Marketing, Customer Success, Sales, and Research teams. * Monitor Customer Experience survey feedback and route insights to the appropriate teams to support timely, thoughtful follow-up. What You Bring * Proven experience in technical writing or content management (edTech/SaaS a plus) * Strong ownership of documentation processes * Exceptional writing, editing, and project management skills * Comfort with fast-paced, collaborative work * Tools: Adobe Acrobat Pro, Microsoft Office, Asana, SharePoint * Bonus: LMS platform experience This freelance opportunity is ideal for someone who brings clarity to complexity and takes pride in building resources that truly make a difference. If you believe great content can elevate the entire customer experience, we'd love to work with you. Skills Content management, Content writing, Content strategy Top Skills Details Content management,Content writing,Content strategy Additional Skills & Qualifications This position is Onshore. * EST hours are preferred. Must Have for this role: * This person will be working independent and with the cross-functional teams to transform complex content into simplified versions. * The contractor will receive project requests for videos, PowerPoint presentations, and microsite updates. The individual will collaborate with both the product owner and platform marketer. The candidate must ensure accurate content and collaborate with other teams to make any changes. * Should be very detailed oriented. * Should have experience in simplifying the large and complex information/content to the simplified version. * The project will be assigned through ASANA. The individual will take the initiative and collaborate with the content specialist to publish it live. * Looking for EdTech, SaaS or K12 industry background. * Candidate must have Project management skills, Technical Writing, Adobe Acrobat Pro. * If the candidate has accessibility check experience it's a plus. PART TIME- Up to 25 hours per week. Experience Level Intermediate Level Job Type & LocationThis is a Contract position based out of Columbus, OH. Pay and BenefitsThe pay range for this position is $39.00 - $43.63/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a fully remote position. Application DeadlineThis position is anticipated to close on May 25, 2026. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.