Technical Program Manager w/Web Application Experience

Our partner is a leading organization dedicated to empowering individuals to achieve their financial goals through innovative digital experiences. They are at the forefront of transforming how clients interact with their finances, solving complex challenges across a broad spectrum of financial domains. Join a team that values innovation, performance, and delivering exceptional client-facing solutions.

Are you a visionary leader with a passion for crafting seamless digital experiences? We are seeking an entrepreneurial and passionate individual to elevate our client-facing digital experiences to unprecedented levels. In this pivotal role, you will drive the creation of ultra-fast and performant digital front-ends, leveraging cutting-edge content management systems to deliver personalized and customizable interactions. Your work will directly impact how clients engage with their financial journey, ensuring they have the tools and experiences needed to succeed. This is an incredible opportunity to lead cross-functional teams, innovate within a dynamic environment, and leave a lasting mark on the future of digital client engagement.

**What You'll Do**

* **Lead Enterprise Web Experience Delivery:**

* Drive end-to-end execution of initiatives spanning content management, design systems, and modern application layers.

* Translate business and content requirements into structured technical initiatives with clear milestones and measurable outcomes.

* Coordinate across engineering, design, content strategy, search engine optimization, and marketing to ensure cohesive delivery.

* Manage dependencies across content schema changes, API integrations, front-end components, and deployment workflows.

* Proactively identify risks related to content migrations, breaking API changes, caching strategies, and release timing.

* **Provide Technical Partnership in a Modern Web Environment:**

* Participate in architectural discussions involving rendering strategies (e.g., SSR, SSG, ISR), routing, caching, and performance optimization.

* Understand content modeling, API querying models, and integration patterns well enough to challenge assumptions and unblock teams.

* Collaborate with engineering leads to ensure front-end and content management changes align with long-term platform direction.

* Utilize analytics, core web vitals, A/B testing data, and telemetry to guide prioritization and measure success.

* Support teams in adopting best practices for accessibility, search engine optimization, and performance.

* **Ensure Effective Communication and Stakeholder Alignment:**

* Produce clear written communication, including program briefs, status updates, migration plans, and decision records.

* Translate business and product requirements into structured delivery plans, epics, and tickets.

* Simplify complex technical issues for non-technical stakeholders.

* Align engineering, design, and content teams around timelines, expectations, and quality standards.

* Facilitate decision-making around content workflows, release processes, and cross-team dependencies.

* **Drive Operational Excellence for Web Platforms:**

* Coordinate postmortems for production issues, including rendering failures, broken content, or system outages, and drive long-term fixes.

* Improve processes around content publishing, preview environments, quality assurance workflows, and deployment pipelines.

* Champion performance, reliability, and accessibility as core pillars of the web experience.

* Promote consistent use of design systems, component libraries, and content management governance.

**Required Qualifications**

* Bachelor's degree in Computer Science or a related field.

* 8-10 years of technical program management experience.

* Experience leading technical programs for web applications, digital experiences, or content-driven platforms.

* Strong understanding of modern front-end architectures, especially frameworks like React or similar.

* Familiarity with headless content management platforms (e.g., Contentful, Sanity, Payload, Strapi, etc.) and content modeling concepts.

* Ability to engage in discussions about rendering strategies, caching, API integration, and performance optimization.

* Demonstrated success driving alignment across engineering, design, and content teams.

* Excellent written and verbal communication skills, especially in simplifying technical complexity.

* Ability to operate in ambiguous environments and create structure around evolving requirements.

* Understanding of Software Development Life Cycle (SDLC) and project planning/execution skills including estimating and scheduling.

* Must be a self-starter, extremely detailed and analytical, with a curious mind that enjoys digging into how things work and continuously strives to enhance the product, workflow, and process.

* Comfort in a dynamic, fast-moving, and collaborative work environment, with a positive attitude and solid work ethic.

* Keen eye for recognizing consistent and efficient client experiences and promoting a continuous improvement culture.

* Experience in building partnerships, mobilizing and motivating teams, influencing others at all levels of an organization, and driving change to effectively deliver on projects in a cross-functional environment.

* Excellent presentation, communication, and interpersonal skills, to communicate at all levels with clarity and precision both written and verbally.

**Preferred Qualifications**

* Background in software engineering, front-end development, or web platform architecture.

* Experience with query languages like GROQ/GraphQL, REST APIs, CDN caching, and edge rendering.

* Familiarity with design systems, component libraries, and accessibility standards.

* Experience supporting search engine optimization-critical or high-traffic web experiences.

* Track record of improving content workflows, publishing processes, or content management governance.

* Experience on an agile digital product team is highly preferred.

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**About Aquent Talent**

Aquent Talent connects the best talent in marketing, creative, and design with the world's biggest brands.

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match.

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We're about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.