HR Learning Manager

Description: The HR Learning Manager serves as a strategic partner and subject matter expert responsible for assessing organizational learning needs and designing innovative, high-impact development solutions. This role collaborates closely with business leaders, HR partners, and subject matter experts to identify performance gaps and deliver engaging, technology-enabled learning experiences that align with business objectives and compliance requirements. Leveraging modern instructional design practices and emerging technologies, the HR Learning Manager leads end-to-end learning initiatives-from concept through delivery-while continuously evaluating effectiveness and driving improvements to enhance employee capability and organizational performance.

• Collaborates and partners with business leaders, HRBPs, team, and subject matter experts to conduct needs assessments to identify performance gaps, training needs, and desired development outcomes.
• Recommends appropriate learning solutions (eLearning, instructor-led in-person and virtual, learning paths, videos, other) based on best practices, business objectives, and learner needs.
• Designs and develops creative and innovative learning solutions using modern modalities such as AI-driven learning tools and adaptive pathways, custom animations and microlearning videos, simulations, gamified experiences, etc. that align with strategy, business objectives, and compliance requirements.
• Identifies opportunities to incorporate emerging technologies to enhance scalability, personalization, and adult learner engagement.
• Uses authoring tools (e.g., Rise 360, Storyline 360, Vyond), visual design software, and multimedia creation platforms.
• Scripts and storyboard content for media production, animation, or immersive learning.
• Leads projects from concept through delivery, ensuring milestones are met.
• Maintains strong documentation and communicates effectively with stakeholders.
• Serves as the training expert and consultant for assigned areas within the bank.
• Facilitates training as needed.
• Evaluates the impact of learning programs (e.g., surveys, assessments, performance metrics) to ensure accuracy and knowledge share is appropriate and make continuous improvements to content and delivery methods.
• Thinks creatively and shows initiative regarding training for the entire organization and brings ideas forward for consideration.
• Stays current on instructional design trends, adult learning theory, learning technologies, and best practices. Share insights and recommendations to continuously elevate learning across the organization.
• Performs other duties and responsibilities as assigned.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and /or ability required.

• Ability to present information effectively in one-on-one and group situations.
• Strong communication skills, both written and oral, formal, and informal.
• Ability to connect with people and build relationships that result in an open and effective learning environment.
• Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems and opportunities.
• Proficient in training methodologies, curriculum development, and soft skills (communication skills, critical thinking, time management, team building, etc.)
• Strong organizational, planning, project management, problem resolution, communication, presentation, facilitation, and influencing skills are required.
• Demonstrated ability to successfully develop and deliver training programs utilizing skills in instructional design, program design, development, and training methodologies.