Senior Product Designer

Aquent is partnering with a leading organization dedicated to empowering individuals through impactful systems. This organization is at the forefront of building and evolving shared platform capabilities that support critical systems used by institutions at scale. They foster a culture of continuous learning, experimentation, and steady improvement, where thoughtful collaboration, iteration, and careful decision-making drive success in environments where reliability and quality are paramount.

Are you a visionary Senior Product Designer eager to shape the future of critical systems that impact countless users? This is your chance to join a dynamic team at the forefront of building scalable, reliable, and user-centric platforms. You'll be instrumental in transforming complex challenges into intuitive solutions, directly influencing the experiences of institutions and their users, ensuring accuracy, consistency, and trust in high-stakes environments. You will connect the dots between research, design, engineering, and the organization's mission, bringing clarity to complex challenges while staying focused on impact.

**About the Role & Your Impact**

As a Senior Product Designer, you are a highly skilled, thoughtful, and user-centered practitioner with a passion for designing products and experiences that meet real user needs. You will facilitate product discovery, shape design strategy, and guide solutions from concept through delivery. You will work across cross-functional teams, advocating for users and inclusive design. As a creative problem solver, you will identify patterns across large systems and balance the big picture with hands-on execution.

Your responsibilities will span early-stage discovery, end-to-end product design, usability testing, accessibility, and the creation of design artifacts that support high-quality implementation.

**Key Responsibilities**

* **Product Discovery and Design Strategy**

* Apply design thinking within complex ecosystems to deeply understand user needs, reframe complex problems, and drive the creation of intuitive, scalable, and human-centered product solutions.

* Constantly conduct and synthesize generative, formative, and evaluative research, using methods such as user interviews, usability testing, and surveys.

* Facilitate workshops and co-creation sessions to align teams and uncover opportunities.

* Turn user, behavioral, and operational data into actionable insights.

* Influence prioritization and roadmapping efforts by connecting user needs with business goals and mission.

* Champion human-centered and inclusive design principles.

* Use strategic storytelling to communicate vision, value, and direction.

* **Design Execution and Delivery**

* Work closely with product and engineering teams to translate concepts into detailed, production-ready designs, creating artifacts such as user flows, sitemaps, wireframes, prototypes, and high-fidelity UI design.

* Apply and contribute to design systems, ensuring visual and functional consistency.

* Write and test content using plain language for clarity and accessibility.

* Conduct usability tests and A/B tests to validate design decisions.

* Perform accessibility audits to meet inclusive design standards.

* Design for responsive, mobile-first experiences, and mobile applications.

* Experiment with generative AI tools to support ideation and prototyping.

* Utilize tools like Figma (preferred), Miro, and Dovetail to design, document, and test work.

* **Collaboration and Communication**

* Rapidly iterate through daily partnership with product managers, engineers, researchers, leadership, and other stakeholders throughout the design and development process.

* Participate in standups, sprint planning, design reviews, and QA cycles.

* Translate design decisions into clear specifications for implementation.

* Present ideas, research findings, and designs with confidence and clarity.

* Contribute to organization-wide design efforts, including shared tools, systems, and templates.

**What You'll Bring**

**Must-Have Qualifications**

* A strong understanding of design systems, responsive design, and accessibility standards, including designing for web and native mobile platforms.

* Comfortable discussing technical constraints and collaborating with engineers to ensure design feasibility.

* Experience applying generative and evaluative research methods, along with facilitation skills to lead workshops and co-creation sessions.

* Proficiency in information design, user flows, wireframes, prototypes, and high-fidelity UI design, with fluency in tools like Figma, Miro, and Dovetail.

**Desired Qualities**

* A product design mindset and experience designing for complex, content-rich websites and applications.

* Proficiency in design thinking and human-centered methodologies, with the ability to reframe challenges and translate insights into actionable design direction.

* A commitment to inclusive, ethical, and user-centered design, with the ability to write and test content using plain language principles.

* Excellent collaboration and communication skills, with a user advocacy mindset and the ability to work effectively across cross-functional teams.

* Curiosity and adaptability-you're self-motivated, continuously learning, and excited by emerging tools and trends, including generative AI.

* Self-managing, but also used to working within a team, and highly adaptable to new information, situations, or challenges.

* Experience with front-end technologies is a plus.

**About Aquent Talent**

Aquent Talent connects the best talent in marketing, creative, and design with the world's biggest brands.

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match.

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We're about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.

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