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Assistant Program Director - Homeless Outreach Program

Thresholds
medical insurance, dental insurance, vision insurance, paid time off, 403(b), mileage reimbursement
United States, Illinois, Chicago
May 07, 2026
Description

Are you an experienced clinician passionate about improving lives? Consider joining Thresholds' Homeless Outreach Program as a Assistant Program Director. The Homeless Outreach Program preform therapeutic relationships with people who struggle with homelessness and severe mental illness. Using evidence-based clinical skills, we help people change their lives. The Assistant Program Director reports to the Program Director and serves as the clinical lead for the program.

For decades, Thresholds has provided mental health and substance use treatment in Chicago's communities. Take advantage of our excellent orientation and training programs to learn the latest in evidence-based practices. At Thresholds, one of Chicago's award-winning best workplaces, we offer competitive compensation and benefits packages, opportunities for growth and continuing education, and clinical supervision for LCPC/LCSW licensure.

ESSENTIAL DUTIES & RESPONSIBILITIES



  • Ensures the delivery of all program and casework services align with agency objectives and promulgate
    agency traditions, practices and organizational goals.
  • Provides direct service to members and their families, functioning as the senior clinician or "player
    coach" of your team. This includes participation on the team in a manner consistent with team
    expectations and in a fashion which models the functioning expected of all team members.
  • Ensures the team functions optimally, in conjunction with other parts of the program, while meeting the
    community support and rehabilitation needs of our members, as well as commercial insurance
    standards. This is to be accomplished in a fashion which is consistent with the agency's mission
    statement, goals and objectives, formal and informal policies and procedures, as well as with the
    expectations and regulations of the various funding sources and with the highest professional standards.
    This may include but is not limited to the standards and documentation requirements as established by:
    CARF, Medicare, Medicaid, DMH, CILA, DOL, Social Security (PASS), DRS and/or DCFS.
  • Carries out supervisory responsibilities in accordance with the organization's policies and applicable
    laws. Responsibilities include interviewing, hiring and training employees; planning, assigning and
    directing work; appraising performance; rewarding and disciplining employees; addressing complaints
    and resolving problems.
  • Monitors all required paperwork and maintains the quality and validity of individual case records
    according to CARF, Medicare, Medicaid standards and agency traditions. Assure that all assigned
    paperwork is completed accurately and in a timely fashion.
  • Oversees income streams and programmatic expenditures for this program in accordance with the
    agency's accounting procedures and within the program's approved budget as assigned by the Program
    Director.
  • Assures that all Thresholds procedures regarding the handling of member's funds are followed and that
    both the members and the Thresholds administration are assured that all safeguards, reports and
    accounting meets the highest standards.
  • Meets regularly with key staff of other Thresholds programs for the purpose of administration,
    coordination and development of agency programs. This shall include providing the Program Director
    with accurate and timely information on topics and issues related to the operation of the program and
    well-being of its members. As assigned, appropriately transmit such information to the staff of the
    program.
  • Assists with special tasks as assigned, including but not limited to: writing proposals, publications,
    annual reports, representing the agency at meetings, conferences, conducting research, consulting with
    and training outside visitors and trainees, supervising students, orienting and training new staff.
  • Oversees and manages the physical location(s) utilized as program space. Assumes responsibility for all
    aspects of staff and member safety relative to the operation of the program(s).
  • Participates in and attends special activities related to the program as assigned.


EDUCATION



  • A Master's degree in a related field with three years' experience is preferred. Extensive experience may be substituted for formal educational requirements with the approval of the SVP, Clinical Operations.


EXPERIENCE



  • Five (5) years of experience working with persons diagnosed with mental illness preferred.
  • Ability to synthesize and summarize information and make judgments regarding member care.
  • Must communicate effectively both verbally and in writing in order to provide information to members and healthcare personnel.
  • Demonstrated ability to function independently and solve problems.
  • Knowledge of the mental health care system and ability to adapt to constant changes.
  • Computer skills required; knowledge of database functions and maintenance necessary.
  • Daily access to a personal vehicle is required. Must obtain and maintain $100,000/$300,000/$100,000 liability insurance coverage. Subject to validation every six months.
  • May be required to provide transportation for members of the program using a Thresholds provided vehicle or personal vehicle. Must be 23 years of age and must meet all insurance carrier's requirements. Subject to annual Department of Motor Vehicles license verification.


SKILLS/CERTIFICATIONS





    • LCSW or LCPC preferred.




REQUIREMENTS



  • Current and valid driver's license
  • Daily access to a personal vehicle
  • Willingness to transport members
  • Must obtain and maintain liability insurance of: (Subject to validation every 6 months)


    • $100,00 per person bodily injury
    • $300,00 per accident
    • $100,00 property damage




    WHAT WE OFFER:



    • Competitive Base Salary: $78,000 - $85,000/annually
    • Generous Paid Time Off Policy (Vacation, Sick, and Personal Days)
    • 4 Medical Insurance Plans
    • Dental Insurance
    • Vision Insurance
    • 403(b) with 3% employer match
    • Mileage Reimbursement
    • Public Service Loan Forgiveness
    • Supervision for Clinical Licensure at no cost (LSW, LCSW, LPC, LCPC)

    Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

    This employer is required to notify all applicants of their rights pursuant to federal employment laws.
    For further information, please review the Know Your Rights notice from the Department of Labor.
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