New
New Business Transfer Follow Up
TEKsystems | |
$18.00 - $22.00 / hr
| |
life insurance, sick time, 401(k), retirement plan
| |
United States, Iowa, West Des Moines | |
May 01, 2026 | |
|
The New Business Transfer Follow-Up role makes outbound calls to external transfer companies to obtain the status of funds for new business cases. This position requires accuracy in documentation, effective communication, and the ability to work independently while meeting daily productivity and quality expectations.
Daily Duties: Make outbound status calls to carriers/transfer companies and clearly communicate next steps. Document call outcomes accurately and efficiently in required systems. Navigate multiple systems and follow established procedures and job aids. Follow up on outstanding information and request missing items as needed. Proactively communicate issues, trends, or improvement opportunities to management. Participate in team problem-solving, process improvement, and cross-training. Adapt to workflow changes and manage time effectively to maintain steady productivity. *Skills* customer service, new business *Top Skills Details* customer service,new business *Additional Skills & Qualifications* High school diploma or equivalent required. 1+ years of work experience preferred. Ability to work independently, stay focused, and meet daily metrics in a fast-paced environment. Strong attention to detail and comfort working across multiple systems. Clear verbal and written communication skills, including the ability to escalate issues appropriately. Strong interpersonal skills and willingness to learn new tasks and processes. *Experience Level* Intermediate Level *Job Type & Location*This is a Contract to Hire position based out of West Des Moines, IA. *Pay and Benefits*The pay range for this position is $18.00 - $22.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in West Des Moines,IA. *Application Deadline*This position is anticipated to close on May 8, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. | |
$18.00 - $22.00 / hr
life insurance, sick time, 401(k), retirement plan
May 01, 2026