System Administrator

The University of Minnesota Duluth's Information Technology Systems and Services (ITSS) unit is seeking an energetic, detail-oriented professional to manage our Windows server ecosystem and core directory services. The successful candidate will demonstrate a genuine passion for creating a seamless, secure, and reliable computing environment for students, faculty, and staff. We are looking for a technical specialist who prioritizes reliable infrastructure through proactive monitoring and disciplined systems administration, backed by excellent collaborative and communication skills.

This full-time position is 40 hours per week and responsible for the operational health and lifecycle management of our Windows-based server infrastructure and Active Directory environments. As a senior level contributor, they will lead the planning and deployment of server architecture, security hardening, and specialized application delivery. This position reports to the Systems Manager and is a key member of the ITSS Systems team.

Job Duties:

• Configures, installs, monitors, and maintains Windows Server instances within virtualized environments (e.g., VMware vSphere or Azure).
• Performs senior-level administration of Active Directory (AD), including Group Policy (GPO) management, OU structures, and DNS/DHCP configurations.
• Maintains operating efficiency and security integrity; manages patch cycles, SSL certificates, and system backups.
• Leads the planning, design, and scheduling for major software and operating system updates to ensure modern support standards.
• Serves as a key participant in the ITSS Systems team and the Windows sub-group to align infrastructure with University goals.
• Provides high-level support, configuration, and maintenance for specialized Windows-based applications and their associated database integrations.
• Works with software vendors to troubleshoot complex issues and implements feature updates to keep services current.
• Responds to complex systems service tickets and provides expert-level consultation for departmental Windows-based needs.
• Prioritizes the creation and maintenance of technical documentation for system configurations and recovery procedures to ensure continuity.
• Engages in training, conferences, and continued education to stay current with industry best practices.
• Ensures all managed systems remain in alignment with University of Minnesota policies and security standards.
  

Required Qualifications:

• Bachelor's degree in a related field and at least four (4) years of relevant IT experience; or a master's degree in a related field and at least two (2) years of relevant IT experience.
• Demonstrated experience in the administration, configuration, and security hardening of Windows Server environments and Active Directory.

Preferred Qualifications:

• Experience managing and supporting Windows Server instances within virtualized environments (e.g., VMware vSphere or Azure/Cloud-hybrid infrastructure).
• Proficiency in PowerShell or other scripting languages for the automation of routine server tasks, system monitoring, and reporting.
• Strong communication skills with a history of providing Tier 3 technical consultation to departmental stakeholders and non-technical users.
• Experience working within a Higher Education IT environment and familiarity with University of Minnesota security and data privacy policies.

Information Technology Systems and Services (ITSS) is the central IT department for the University of Minnesota Duluth campus. We touch all aspects of technology for students, faculty and staff as we support and advance the academic mission. We offer an environment that encourages our staff to be open minded, innovative and agile, to work hard and play hard, and to focus on self and process improvement.

Pay Range: $90,000 - $110,000 annually; depending on education/qualifications/experience

Time Appointment: 100% Appointment

Position Type: Faculty and P&A Staff

Please visit the Office of Human Resources website for more information regarding benefit eligibility.

The University offers a comprehensive benefits package that includes:

• Competitive wages, paid holidays, and generous time off
• Continuous learning opportunities through professional training and degree-seeking programs supported by the Regents Tuition Benefit Program
• Low-cost medical, dental, and pharmacy plans
• Healthcare and dependent care flexible spending accounts
• University HSA contributions
• Disability and employer-paid life insurance
• Employee wellbeing program
• Excellent retirement plans with employer contribution
• Public Service Loan Forgiveness (PSLF) opportunity
• Financial counseling services
• Employee Assistance Program with eight sessions of counseling at no cost

While our salary ranges provide a framework, it is important to note that most of the time, the initial pay may not reach the maximum of the range. This approach ensures that compensation reflects the value and unique contributions of each candidate while maintaining equity within our organization. As part of our commitment to fair and equitable compensation, please be aware that the salary offered to incoming candidates will be based on their individual credentials and experience.

Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will have the opportunity to complete an online application for the position and attach a cover letter and resume or CV.

This position will remain open until filled.

For a completed application, please include a resume and cover letter. Finalists may be asked to provide references.

To request an accommodation during the application process, please e-mail employ@umn.edu or call (612) 624-8647.

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

University of Minnesota, Duluth (UMD)

The University of Minnesota, Duluth (UMD) consistently ranks among the top Midwestern, regional universities in U.S. News and World Report's "America's Best Colleges" issue.

Overlooking Lake Superior, UMD provides an alternative to both large research and small liberal arts environments and attracts students looking for a personalized learning experience on a medium-sized campus of a major university. A firm liberal arts foundation anchors a variety of traditional degree programs, as well as professional and graduate students that draw on UMD's many research institutes and labs.

At the University of Minnesota, we are proud to be recognized by the Star Tribune as a Top Workplace for 2021, as well as by Forbes as Best Employers for Women and one of America's Best Employers (2015, 2018, 2019, 2023), Best Employer for Diversity (2019, 2020), Best Employer for New Grads (2018, 2019), and Best Employer by State (2019, 2022).