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Product Support Scientist 1

QuidelOrtho
$50,891.14 - $66,158.48
paid time off, paid holidays, sick time, 401(k)
United States, Florida, Pompano Beach
1295 Southwest 29th Avenue (Show on map)
Apr 25, 2026
The Opportunity

QuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine. We are more than 6,000 strong and do business in over 130 countries, providing answers with fast, accurate and consistent testing where and when they are needed most - home to hospital, lab to clinic.

Our culture puts our team members first and prioritizes actions that support happiness, inspiration and engagement. We strive to build meaningful connections with each other as we believe that employee happiness and business success are linked. Join us in our mission to transform the power of diagnostics into a healthier future for all.

The Role

At QuidelOrtho, we're advancing the power of diagnostics for a healthier future for all. Join our mission as our next Product Support Scientist I. This position will participate in product and process validations, root cause investigations of product failure, and non-conformance investigations. Additionally, this position is responsible for maintaining laboratory equipment and performing support functions for the laboratory.

This position will be onsite in Pompano Beach, FL.

The Responsibilities
  • Provide support to Project Managers for conducting product validation projects. Execute protocols and provide testing analysis as required.

  • Under direct supervision, plan, design, and perform diagnostic assay support activities towards root cause investigations of product failures and nonconformances, including customer complaint investigations.

  • Participate in scientific meetings that may require presentation and analysis of technical findings. Includes working cross-departmentally with external QuidelOrtho locations.

  • Suggest improvements to methodologies, processes, products, and systems related to specific projects.

  • Maintain laboratory equipment and calibrations as assigned.

  • Perform other work-related duties as assigned

The Individual

Required:

  • Bachelor Degree or Associate Degree in Medical Technology or related sciences

  • Minimum 2 years experience working in a clinical laboratory environment

  • Demonstrate laboratory knowledge and skills related to theory, techniques, processes, procedures, equipment and materials necessary to perform the job effectively.

  • Maintain working knowledge of cGMP requirements to ensure adherence to compliance policies and regulations. Wear the appropriate PPE when working in the laboratory and manufacturing environments. Proactively maintain a clean and safe work environment by performing sanitizing and housekeeping duties.

  • Ability to demonstrate flexibility and adaptability; ability to prioritize within a changing business environment.

  • Ability to effectively communicate; demonstrate a sense of urgency to complete work within a pre-defined timeline.

  • Accepts personal responsibility for the quality and timeliness of work.

  • Proficient in the use of lab equipment. Strong troubleshooting ability of the equipment.

  • Basic office computer skills.

  • This position is not currently eligible for visa sponsorship.

Preferred:

  • MT or MLT or BB (ASCP) Certification; preferred

The Key Working Relationships

Internal Partners:

QC Laboratory, Quality Assurance, Formulations/Chemistry, Production/Manufacturing, Engineering.

The Work Environment

Basic office environment using desktop and/or laptop computer. Laboratory environment including working with biological samples and biohazard materials.

The Physical Demands

Some lifting, not to exceed 50 pounds. Manual dexterity for handling instruments and repetitive motions. Standing/sitting for long periods of time. Working with biohazardous materials requiring the use of personal protective equipment. Visual inspection of material including use of a microscopic.

Salary Transparency

The salary range for this position takes into account a wide range of factors including education, experience, knowledge, skills, geography, and abilities of the candidate, in addition to internal equity and alignment with market data. At QuidelOrtho, it is not typical for an individual to be hired at or near the top range for their role and compensation decisions are dependent on the facts and circumstances of each case. The salary range for this position is $50,891.14 - $66,158.48 and is bonus eligible. QuidelOrtho offers a comprehensive benefits package including medical, dental, vision, life, and disability insurance, along with a 401(k) plan, employee assistance program, Employee Stock Purchase Plan, paid time off (including sick time), and paid Holidays. All benefits are non-contractual, and QuidelOrtho may amend, terminate, or enhance the benefits provided, as it deems appropriate.

Equal Opportunity

QuidelOrtho believes in Equal Opportunity for all and is committed to ensuring all individuals, including individuals with disabilities, have an opportunity to apply for those positions that they are interested in and qualify for without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. QuidelOrtho is also committed to providing reasonable accommodations to qualified individuals so that an individual can perform the duties. If you are interested in applying for an employment opportunity and require special assistance or an accommodation to apply due to a disability, please contact us at recruiting@quidelortho.com.

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