Regional Training Manager

Key Responsibilities:

The Regional Training Manageris responsible fordelivering and reinforcing sales training programs across a defined region, ensuring frontline teams are equipped to achieve sales goals and deliver exceptional customer experiences.This role serves as the critical link between training strategy and field execution-driving adoption, coaching leaders and associates, and ensuring training translates into measurable performance improvement. The Regional Training Manager partners closely with store and district leadership to build capability, reinforce sales behaviors, and strengthen overall sales culture.

Responsibilities will include, but will not be limited to the following:

Sales PerformanceEnablement:

• Partner with sales leadership toidentifyskill gaps and training needs acrosscustomer-facing roles.
• Deliver training that supports improved sales behaviors, product knowledge, and customer engagement.
• Provide field leaders with coaching tools and reinforcement strategies to sustain learning.

Training Delivery & Execution

• Facilitate sales training programs across the region, includingStore Manageronboarding, product knowledge, selling skills, and customer engagement, supporting sales and service frameworksand ensure consistent execution
• Ensure consistent execution and adoption of training initiatives across all stores and channels
• Partner with District and Regional leaders to support ongoing development and successful integration of new Store Managers
• Act as a subject matter expert on leadership development, sales behaviors, and training content

Field Coaching & Development

• Conduct regular store visits toobservesales behaviors and provide real-time coaching to associates and leaders
• Partner with District and Store Managers toidentifyskill gaps and deliver targeted development
• Equip leaders with tools and strategies todevelop, reinforcetrainingand sustaina high-performance culture

Cross-Functional Collaboration:

• Collaborate withDistrictand Regional leaders, as well as corporate teams to align on training,business needs, andregional objectives
• Participate in monthly business reviewsandutilizeinsights to inform training focus, store visitstrategyand store development plans
• Providefield insights to improve training content, relevance, and effectiveness

Training Analytics and Continuous Improvement:

• Track and evaluate the effectiveness of trainingthrough store visits, business performance metrics, observations, and filed feedback
• Identifytrends and opportunities across the region to inform training focus and priorities
• Provide regular updates to leadership ontraining impact, insights, and opportunities

PROFESSIONAL EXPERIENCE & REQUIREMENTS:

• 4+years of experience in sales training, retail leadership, or learning & development
• Strong facilitation and in-person/virtualcoaching skills
• Experience working in a retail or multi-location environment
• Proven ability to influence frontline teams and leaders(without authority)
• Strong communicationand interpersonal skills
• Ability to travel regularly within the region

Whyjoinus?

With a career at Guitar Center, you become part of the world's largest multichannel musical instrument retailer. Whether at our Stores, Contact Centers, Distribution Centers, or Support Center, Guitar Center employees have a common goal: to help people find their sound and fill the world with more music.

Pay Rate:$90,000 - $100,000 / annually depending on background and experience.This position is eligible to participate in the Guitar Center Company bonus program based on Company performance.

The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations

About Guitar Center

The Guitar Center Company embodies the world of creativity and music by encouraging our teammates to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion.

The Guitar Center Company operates through several business divisions. Guitar Center is the world's largest retailer of guitars, amplifiers, drums, keyboards, recording, live sound, DJ, and lighting equipment, with more than 290 stores across the United States. 2014 marked the milestone 50th anniversary of the Guitar Center Company as the organization continues to help people make music from coast to coast.

E-Commerce brands Guitar Center, Musician's Friend and WWBW offer online sales of a broad selection of music products.The Music & Arts division operates more than 220 stores specializing in band & orchestral instruments for sale and rental, serving teachers, band directors, college professors, and students since 1952. AVDG and GCPro headline the enterprise audio-visual integration business, delivering a best-in-class commercial and residential customer experience.

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Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job-related requirements.

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