Starbucks Manager

At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort.

Named one of Central Florida's Top Workplaces and one of America's Best-in-State Employers by Forbes, we are committed to our "power of we" culture.

Are you looking for a place where you can bring your authentic self to work every day andbe able to connect, engage and delight?

• We offer excellent benefits and perks including one free meal per shift and free theme park access.

• We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun.

• We embrace diversity at our core and offer the opportunity for all team members to reach their potential.

• We invest in training and development opportunities for all team members.

• We promote social responsibility by being a good neighbor in the community.

• We care for you, just as we care for others.

About Universal Cabana Bay Beach Resort

Join the team at this vibrant, retro hotel inspired by iconic Florida beach resorts of the 1950s and 60s.

Job Specific

• Maintains restaurant staffing levels so as to provide for optimal performance
• Develops/approves all departmental, budgets, forecasts and schedules
• Administers all departmental guidelines, policies and procedures
• Interviews, selects, trains, appraises, coaches, counsels and disciplines all food and beverage management personnel according to Loews standards
• Responsible for smooth, efficient, cost effective operation of restaurant to include labor management, supervision of all aspects of service, management and control of all operating supply/equipment inventories
• Personally oversees and supervises dining room and kitchen activities to ensure quality production/delivery of product/service
• Ensures that all personnel are training in the proper handling of high value OS&E
• Interacts with guests frequently to ensure satisfaction and enjoyment of dining experience
• Approves all department storeroom requisitions, ensures operational costs are kept within forecasted budgetary guidelines
• Reviews/maintains daily payroll report/records, maintains labor costs within established budgetary guidelines
• Ensures security, control and proper use of operating supplies and equipment in outlet
• Conducts and coordinates ongoing training and development programs designed to provide restaurant personnel with specific knowledge relating to Italian products and culture, thereby enhancing the guest experience

Qualifications

• Minimum two to five years progressive Starbucks leadership experience preferred.
• Proficient in using POS software and Microsoft Office Suite required.
• Proven experience working in high-volume Food and Beverage operations preferred.
• Strong organizational skills.
• Excellent guest service skills.
• Ability to regularly push, pull, lift up to 50 lbs
• Ability to communicate effectively in English verbally and written with team members, leaders and guests required.
• Must be able to work a flexible schedule, nights, weekends and holidays as required.