Billing Transformation Compliance Analyst

Segra is searching for a qualified and experienced Billing Transformation Compliance Analyst to join us in a full-time capacity.

Location Requirement:

This work arrangement for this role is a hybrid position, requiring three (3) days in the office, with flexibility to work remotely two (2) days each week.

Role Overview:

The Billing Transformation Compliance Analyst is a detailoriented and analytical professional responsible for ensuring the accuracy of billing related to taxation, regulatory fees, and surcharges. This role supports revenue assurance efforts by analyzing billing data, identifying discrepancies, and ensuring correct application of taxes and fees in customer invoicing.

The position collaborates with crossfunctional teams-including; Parent company Tax team, Product, Regulatory, IT, Finance, and Customer Service, as well external tax departments-to resolve billing issues, enhance reporting automation, and support improvements in billing system performance. The Analyst also assists the Billing Transformation team in designing, developing, and executing processes that ensure accurate billing of taxes, regulatory fees, and surcharges.

Required:

• Bachelor's degree in business, information systems or other technical/analytical field or equivalent combination of education and experience required.
• A minimum of 5 years of experience in data analytics, and systems and business practices is required.
• Strong proficiency in SQL for data extraction, manipulation, and reporting is required.
• Familiarity with tax, regulatory and surcharge filings and configurations is required.
• Telecommunications industry knowledge

Preferred:

• Effective organizational skills.
• Exceptional written and verbal communication skills with a strong ability to communicate with multiple leaders and levels of the business.
• Strong problem-solving and analytical skills with high attention to detail are essential.
• The ability to meet pressured deadlines and prioritize competing priorities.
• Ability to comprehend technical product structures in various formats.
• Ability to understand work with multiple billing platforms, understand system processes and query language is required.

About Segra:

Segra owns and operates a wide and dense fiber-optic infrastructure footprint that provides state-of-the-art connectivity, cybersecurity, voice, cloud and colocation solutions, all backed by industry leading service and reliability. Serving over 20,000 connected customer locations, Segra has been providing customer focused solutions for over 125 years.

At Segra, we imagine, we engineer and we build a world of opportunities for our customers through fiber-enabled technologies, driven by our customer-first mentality. We invest in the communities we serve by hiring locally, empowering our teams, and continually upgrading our network infrastructure to deliver smarter, stronger technology solutions.

Benefits Overview:

Segra offers a very robust benefits package to our full-time employees, some of which include:

• Medical, dental, vision insurance
• Life insurance
• 401(k) match
• Flexible Spending/Health Savings Accounts
• Tuition and gym reimbursements
• Vacation/PTO, paid holidays, floating holidays
• Volunteer days, parental leave
• Legal, accidental, hospital indemnity, identify theft, pet insurance

Our Commitment to Equality:

Segra is an equal opportunity employer and prohibits discrimination of any kind. Segra does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Salary Range: $64,050 - $80,115

Beyond competitive health and retirement benefits with immediate 401(k) vesting, Segra also invests in your total well-being through programs supporting physical, mental, financial, and social wellness.