Writing Coach

About This Role

The Writing Coach plays a critical role in elevating the clarity, credibility and client value of Gartner research. This role partners closely with staff (primarily Gartner analysts) to help them communicate complex business and technology insights in writing that is clear, concise, engaging and unmistakably Gartner.

Through 1:1 coaching, group training, and tool development, the Writing Coach builds writing capability across experience levels, strengthens Gartner voice and style and improves the overall quality and usability of research for a global executive audience. The role combines deep writing expertise with coaching skill, instructional design, and stakeholder partnership, with a strong emphasis on modern writing practices, including AIassisted content creation.

What You'll Do

Training, Coaching & Capability Building

• Assess individual and group writing needs through structured evaluations, initial intake conversations and ongoing progress reviews; design tailored coaching plans to close gaps between current and desired performance.
• Deliver highimpact 1:1 coaching sessions and facilitate virtual and inperson group training focused on clarity, structure, readability, clientcentricity, editing and Gartner voice.
• Provide clear, constructive and actionable feedback with a teaching mindset-modeling strong writing by offering rewritten examples when appropriate.
• Serve as the authoritative expert on writing quality for a professional business audience, including organization, tone, engagement, grammar, punctuation and editing best practices.
• Coach staff at all seniority levels, from earlycareer analysts to experienced experts, adapting methods to experience, confidence and learning style.
• Guide authors in the effective, ethical, and highquality use of AIassisted writing tools, helping them improve productivity while maintaining Gartner standards.

Content Standards, Tools & Resources

• Research, develop, and maintain writing guidelines, checklists, prompts and takeaways that reinforce Gartner writing standards and improve consistency at scale.
• Build and curate an accessible library of writing resources to support ondemand learning.
• Contribute to and facilitate learning & development programs focused on writing excellence, as assigned.

Project, Data & Stakeholder Management

• Track coaching activity, participation, and outcomes; develop reports highlighting trends, improvement areas, and writing quality indicators (e.g., error types, scores, feedback themes).
• Use data and feedback to evaluate the effectiveness of coaching services and recommend improvements.
• Partner with research leaders, managers and stakeholders to align on coaching priorities, participation strategies, and adoption.
• Independently manage initiatives across regions, balancing shifting deadlines and stakeholder expectations.
• Build trusted relationships with staff and leaders, ensuring a consistently highquality coaching experience and clear communication.
• Proactively promote writing coaching services and articulate best practices for engaging with them.

What You'll Need

Experience & Credentials

• 5+ years of experience in professional writing, editing and/or content development; experience coaching or developing writers in a fastpaced, complex environment strongly preferred.
• Bachelor's degree in English, Journalism, Communications, or a related field (Master's degree preferred).
• Experience working with business, research, or executivelevel content highly desirable.

Core Capabilities

• Expert command of written and spoken English, including composition, rewriting, style, grammar, editing and clarity.
• Demonstrated ability to coach writing-not just edit it-by diagnosing root causes and driving lasting behavior change.
• Proven ability to design and deliver engaging virtual and inperson training for individuals and groups.
• Strong understanding of how adults learn and how to apply modern instructional and coaching approaches.
• Comfort assessing, adopting, and coaching the use of AI and emerging tools to improve writing quality and efficiency.
• Project and stakeholder management experience, including expectation setting, prioritization and influence without authority.
• Strong digital fluency (MS Office, Google Docs, collaboration and learning tools).

Mindset & Ways of Working

• Passion for helping authors grow in confidence and capability at every stage of development.
• Highly collaborative, serviceoriented, and credible with stakeholders at all levels.
• Calm, solutionoriented approach when navigating ambiguity, resistance to feedback, or shifting priorities.
• Selfdirected, organized, and comfortable taking initiative in a global, matrixed environment.
• Strong timemanagement and multitasking skills with a consistently high bar for quality.

Who are we?

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we've grown to 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work?

Our vast, virtually untapped market potential offers limitless opportunities - opportunities that may not even exist right now - for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

What do we offer?

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

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