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Student Services Specialist

Maricopa Community College district
life insurance, paid time off, sick time, long term disability, tuition reimbursement, 403(b)
United States, Arizona, Chandler
Apr 11, 2026


Student Services Specialist

Job ID: 322513
Location: Chandler-Gilbert Comm College
Full/Part Time: Full Time
Regular/Temporary: Regular

Hiring Salary Range

$19.17 - $23.99/hourly, DOE

Grade

109

Work Schedule

Monday - Friday, 8am - 5pm; some evenings and weekends may be required

Summer Hours: Monday - Thursday, 7am-6pm

Work Calendar

12 Months

Maricopa Summary

10 Colleges. Unlimited Opportunities.

The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators, live out our vision- creating excellence in education for a better world.

We focus on people-not profits.
With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom. Discover how we're changing college.

We don't just support our community-we help build it.
We are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County. Learn about our economic impact.

We believe our employees are our most valuable asset.
Our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix.

Join us in making a real difference in the lives of over 140,000 college students each year.

Benefits

Maricopa County Community College District (MCCCD) is committed to providing a competitive and comprehensive benefits program that supports our employees' and their families' health and well-being. Therefore, the MCCCD benefits support every stage of life and are designed to meet the diverse needs of our community. Explore the wide range of benefits and perks available to eligible employees at MCCCD:

Affordable and Comprehensive Benefits Package:

  • Nationwide Medical, Dental, and Vision Coverage
  • Paid Time Off: Vacation, Sick Leave, and Personal Time
  • 20 Paid Observed Holidays
  • Company-paid Life Insurance, AD&D, and Short-Term Disability plans, with the option to purchase supplemental coverage
  • Arizona State Retirement System (ASRS) Pension, including Long Term Disability and Retiree Health Insurance with 100% employer-matching contributions
  • Optional Retirement Plans: 403(b), 457(b), Roth 403(b), Roth 457(b)
  • Tuition Reimbursement for employees and dependents
  • Annual Professional Development Funding
  • Flexible Work Schedules


Employee Health & Wellness Programs:

  • District-Wide Wellness Program with Workshops and Webinars
  • Monthly Health & Wellness Calendar and Newsletter
  • Virta Diabetes Reversal Program, Support Groups, and Diabetes Empowerment Education Programs
  • Employee Assistance Program (EAP)
  • Sight-On-Site Eye Care Services
  • Mobile On-Site Mammography Screenings
  • Pre-Retirement Planning Events
  • Qualifying Employer for Public Service Loan Forgiveness (potential loan forgiveness for federal Direct Loans after meeting repayment requirements and working full-time for an eligible employer)


Job Summary

This position implements and supports events and programs within the Student Center Pavilion to enhance student engagement, foster a sense of belonging, and contribute to student retention. Responsibilities also include front desk coverage, responding to inquiries from students, faculty, staff, vendors, and community members, and completing administrative tasks that assist with daily operations and program delivery.

Essential Functions

30% Develops, coordinates, and supports events within the Student Center Pavilion that promote student engagement, belonging, and retention. Assists with programs and initiatives across Multicultural and CoCurricular Programs, Service Learning and Civic Engagement, Esports, and Clubs/Organizations. Contributes to creating a welcoming, inclusive, and student-centered environment.

30% Provides high levels of customer service and effective communication to students and the broader campus community regarding policies, procedures, campus events, and program offerings (e.g., clubs/organizations, program information, and student resources). Serves as a primary point of contact by covering front desk operations and responding to emails, addressing questions, resolving concerns, and referring individuals to appropriate campus resources as needed.

15% Performs administrative support functions including preparing and maintaining schedules, taking meeting notes, answering and routing calls, coordinating calendars, supporting event logistics, and assisting with budget and purchasing processes.

15% Assists in training the part time front desk staff as well as occupying the front desk

10%: Other Duties as assigned

Minimum Qualifications

Associate's Degree from a regionally accredited institution, and one year full-time of student services or college teaching experience or experience assisting with educational program development and coordination, student advisement, financial aid, customer service, or related student development programs.

OR

An equivalent combination of the conferred degree and directly related full-time work experience as described above sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation, may be considered.

Desired Qualifications

1. Bachelor's or higher earned degree

2. Experience with event coordination, planning, and implementation

3. High level of customer service experience

4. Experience collaborating with a wide range of people groups and organizations.

5. Effective written communication skills as demonstrated in a cover letter

6. One year of relevant full-time MCCCD experience during the previous two years.

**** Experience within other community college systems or higher education institutions is valued and may be considered in addition to MCCCD experience. External candidates are encouraged to apply.

Special Working Conditions

Driver License Possession of a valid State of Arizona Class D driver's license is required; must meet minimum standards regarding driving: http://www.maricopa.edu/legal/rmi/vehicle.htm#requirements

Lifting i.e. May be required to lift or carry up to 25lbs.

Temperature Work outdoors in a variety of temperatures and environmental conditions

Noise Will be required to work in an area of light to heavy noise levels daily

May be required to work evenings and weekends

How to Apply

Applicants are required to submit a cover letter and resume showing how the applicant meets the minimum and desired qualifications. All minimum requirements must be met at the time of the application.

Additional materials will not be accepted after the job posting has closed.

Missing materials or incomplete employment history will not be considered.

Please ensure your materials clearly provide the following information.
  • Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position.
  • Indicate whether former or current employment is Full-Time or;
  • Part-Time employment, to include Adjunct or Associate Professor (must include number of hours worked, contact hours or load)
  • Provide employment history in a month/year format (e.g., 09/07 to 10/11) including job title, job duties, for each position held and name of employer for each position.
  • Three professional references, preferably current and/or former supervisors. If references are not provided in resume upon application, they will be requested at time of interview.

Maricopa County Community College District (MCCCD) complies with the Americans with Disabilities Act (ADA) of 1990. Qualified applicants or candidates with disabilities can submit a reasonable accommodation request at any point in the hiring process, and MCCCD's policy is to provide reasonable accommodation unless such accommodation would cause an undue hardship. If a reasonable accommodation is needed, please contact the ADA Coordinator from the hiring campus location for assistance via email at adasupport@domail.maricopa.edu

MCCCD is an Equal Opportunity Employer.

Posting Close Date

Apply on or before April 22nd, 2026 to be considered.

EEO, Title IX, & Clery Act

Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information.

Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance."

The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators.

The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act.

To apply, visit https://jobs.erp.maricopa.edu/psc/MCPAHPRD/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_SCHJOB_FL&Action=U322513&PostingSeq=1

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