New

Call Center Representative

TEKsystems
$20.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Illinois, Worth
Apr 11, 2026
Are you passionate about helping people navigate their financial journeys? Do you thrive in fast-paced environments where every conversation matters? As an Inbound Financial Services Representative, you'll be the trusted first point of contact for clients seeking support, guidance, and solutions for their banking needs. This role blends relationship-building, problem-solving, and digital savvy-giving you the opportunity to make banking easier while helping clients reach their financial goals. What You'll Do Be the Voice Clients Trust * Handle inbound calls and assist clients with account inquiries, transactions, and everyday banking needs. Build Lasting Relationships * Create meaningful, personalized conversations that build trust and deepen client relationships. Solve Problems with Purpose * Understand client needs, resolve issues efficiently, and recommend simple, effective solutions. Offer the Right Financial Solutions * Educate clients on a wide range of banking products, including accounts, credit cards, loans, investments, and protection products. Champion Digital Banking * Guide clients through digital banking tools and features, empowering them to bank with confidence anytime, anywhere. Collaborate for Client Success * Partner with internal specialists and refer clients when additional expertise supports their financial goals. The Work Environment You'll work in a high-energy* contact center* where no two calls are the same. Each conversation is an opportunity to make banking easier, more personal, and more rewarding for clients. You'll receive general guidance on routine tasks while collaborating with your team to deliver straightforward solutions and exceptional service. What We're Looking For * Bachelor's degree preferred * Strong client-first mindset * Excellent communication and listening skills * Adaptability and flexibility in a fast-paced environment * Proven problem-solving abilities * Comfort using digital tools and technology Why This Role Matters In this position, you're not just answering calls-you're helping clients feel confident about their finances. Your ability to listen, connect, and offer the right solutions will directly contribute to client satisfaction and long-term success. Job Type & LocationThis is a Contract position based out of Worth, IL. Pay and BenefitsThe pay range for this position is $20.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a fully remote position. Application DeadlineThis position is anticipated to close on Apr 17, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.