New

Senior SaaS & Atlassian Applications Administrator

TEKsystems
$70.00 - $85.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, California, San Francisco
Apr 10, 2026
Description JD based on our conversation with the client: About the Role We are seeking a Senior SaaS & Atlassian Applications Administrator who will serve as the face of our business for all things SaaS, Atlassian, and tooling governance. This role blends technical administration, SaaS lifecycle management, procurement workflows, stakeholder engagement, solution design, and cross functional leadership. You will own the administration and optimization of our Atlassian ecosystem (Jira, Confluence, associated plugins), oversee SaaS renewals and vendor management, guide legal and IT procurement processes, and ensure our internal teams get maximum value out of the tools they rely on every day. Personality, presence, and communication skills are just as important as technical ability-you will spend significant time meeting with business leaders, presenting solutions, gathering requirements, and influencing decision-making. If you love connecting with people, simplifying complexity, and driving order across systems, tools, and processes-this role is for you. ________________________________________ Key Responsibilities Atlassian (Jira/Confluence) Administration & Governance Serve as the primary administrator for Jira, Confluence, and related Atlassian tools. Design, maintain, and optimize advanced Jira workflows, issue types, schemes, automation rules, and permission structures. Manage and configure plugins/add-ons (ScriptRunner, marketplace apps, internal integrations). Lead the roadmap for Atlassian tooling changes, improvements, and standardization. Support teams in building dashboards, reporting, and process visualization. Partner with engineering, operations, and business teams to ensure scalable, compliant use of Atlassian systems. SaaS Application Management Oversee the full SaaS lifecycle: intake, evaluation, approvals, onboarding, renewal, optimization, and retirement. Maintain centralized visibility into applications, licenses, utilization, and upcoming renewals. Partner with stakeholders to reduce redundant tools, rationalize spend, and ensure alignment with IT strategy. Contract Intake, Legal Coordination & Procurement Workflows Act as the first stop for new software requests; facilitate the intake process, requirements gathering, and tool evaluation. Work directly with Legal, Security, Finance, and Procurement to drive contract reviews, SOWs, renewals, vendor due diligence, risk assessments, and approvals. Ensure renewals are proactively managed-no surprises, no last-minute fire drills. Maintain documentation and communicate milestones, impacts, licensing changes, and total cost of ownership. Cross-Functional Leadership & Communication Be the face of the business for applications-confidently facilitate discussions with leadership, present recommendations, and influence outcomes. Run demos, training sessions, and tool education workshops for technical and non-technical audiences. Serve as a trusted advisor to teams on tooling best practices, efficiencies, and governance. Build strong, empathetic relationships across the company; bring positivity, clarity, and structure. Software Change Management & Governance Define and maintain change processes for tooling updates, configuration changes, upgrades, new integrations, and new application rollouts. Document system configurations, SOPs, governance guidelines, and knowledge-base content. Evaluate system impact, coordinate UAT, and manage rollout communications. ________________________________________ Bonus Skills (High-Value Extras) Experience with any of the following is a significant plus: Scripting, APIs & Automation Groovy, Python, JavaScript, or similar Jira automation rules, ScriptRunner scripting, REST API integrations Building lightweight tools, scripts, or connectors AI & Modern Productivity Platforms Experience with or willingness to learn: Gemini / Google AI tools ChatGPT / OpenAI assistants Ironclad / contract workflow automation tools Slack automation, workflows, integrations Atlassian Intelligence or emerging Atlassian AI tools (e.g., Atlassian Rovo / Rolo) AI-driven optimizations or copilots within SaaS and productivity platforms ________________________________________ Required Qualifications 4-8+ years administering Atlassian products (Jira/Confluence) in complex environments. Experience managing SaaS portfolios, license administration, renewals, or procurement processes. Strong understanding of workflow design, process mapping, and cross-functional operations. Clear, confident communicator with the ability to present, persuade, and build relationships. Comfortable leading meetings and engaging with senior stakeholders. Ability to translate business needs into system configurations and improvements. Strong documentation habits and attention to detail. ________________________________________ Personal & Professional Attributes Highly personable, approachable, and engaging Strong presenter who can command a room-virtual or in-person Proactive, organized, and always thinking one step ahead Natural problem-solver who brings clarity, not complexity Comfortable managing multiple stakeholders and shifting priorities Curious, adaptable, and excited about new tools, integrations, and AI ________________________________________ Why This Role Is Exciting You'll own high-impact tools used company-wide. You'll become the trusted go-to expert in SaaS governance and Atlassian operations. You'll operate at the intersection of tech, people, process, and business strategy. You will help shape the future of how our organization works, collaborates, and innovates. Skills Application administration, Application support, Troubleshooting, atlassian, jira, SaaS Top Skills Details Application administration,Application support,Troubleshooting,atlassian,jira,SaaS Additional Skills & Qualifications See above. Experience Level Expert Level Job Type & LocationThis is a Contract position based out of San Francisco, CA. Pay and BenefitsThe pay range for this position is $70.00 - $85.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a fully remote position. Application DeadlineThis position is anticipated to close on Apr 17, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.