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Omni Hotels & Resorts
United States, Massachusetts, Boston
450 Summer Street (Show on map)
Apr 10, 2026
Omni Boston Hotel at the Seaport Launch Your Career at the Omni Boston Hotel at the Seaport Forget a job-start a career journey with a brand that defines luxury and personalized service in one of America's most vibrant cities. The AAA Four Diamond-rated Omni Boston Hotel at the Seaport isn't just a hotel; it's a dynamic hub and a landmark that offers unparalleled opportunity. Why Join Our Team? Work at the Center of it All: Our prime location in the heart of the bustling Seaport District puts you at the nexus of Boston's commerce, culture, and charm. With easy access to South Station, the harbor, and Logan International Airport (BOS), you'll be part of a team that serves as the ultimate gateway to the ever-evolving city. Elevated Environment, Elevated Experience: Step into an atmosphere of sophistication and style. You'll work within a stunning property featuring 1,054 well-appointed rooms, many boasting unrivaled floor-to-ceiling city and harbor views. Imagine being part of the team that operates seven distinct dining experiences, a luxe day spa, and a year-round heated rooftop pool and hot tub. A Stage for Your Success: With over 100,000 square feet of flexible function space, we host major meetings and conferences daily. This means a fast-paced, high-profile environment where you can sharpen your skills, gain diverse experience, and make a visible impact on every guest's stay. Be the Best of Boston: At Omni, our commitment is to provide every guest with warmth, personalized service, and unforgettable experiences. We are looking for passionate, motivated individuals ready to deliver this promise. If you are ready to bring your best every day and elevate your hospitality career, we want you! Ready to define the standard of luxury hospitality in the Seaport? Apply today and help us create the next unforgettable Boston experience. JOB PURPOSE: Welcoming guests and assisting them into the Salon. Responsible for performing hair spa services in the manner trained by The Spa. Direct all efforts toward guest satisfaction, the achievement and maintenance of Omni standards and profit maximization. ESSENTIAL JOB FUNCTIONS: * Provide the very highest quality in terms of service and professional concept. * Educate guest regarding home maintenance and the benefits of additional services. * Begin and end hair services at the published time and ensure correct procedures of all services are being followed at all times. * Ensure all equipment, products and linens etc are fully stocked on a day to day basis at your work station. * Maintain acceptable level of cleanliness of equipment and work stations as required by state law and licensing. * Responsible for setting up your service area according to procedures, and disposing of laundry on a timely basis. * Relay with confidence product and service benefits to clients. * Participate in all coaching, salon and company meetings as & when required. * Encourages and builds mutual trust, respect and cooperation among co-workers. Treats co-workers fairly and equitably. * Maintain a professional, neat and organized appearance according to Omni Boston Seaport standards. * Respond swiftly and effectively in any emergency or safety situations. Ensure a safe working and guest environment to reduce the risk of injury or accident. * Attend all required department trainings and meetings. * Perform any other duties required by management. QUALIFICATIONS: * Required state license and certification. * 2 years' experience and training in similar position in the hotel/resort/guest service industry. * Ability to stand for several hours. * Must be extremely customer focused. * Must have a flexible schedule including evenings, weekends, and holidays. * Customer service oriented, ability to multi-task, detail orientation, and excellent organizational skills needed. * Must be willing to work flexible hours as needed during busy times and high-profile events, including nights, weekends and holidays. * Highly developed customer service skills; possessing a friendly approachable demeanor and strong problem-solving abilities, with a keen eye for detail. * Proven ability to engage guests at all levels. Must be passionate about providing warm, engaging and personalized service. * Candidate must be able to work in a fast-paced environment and be able to handle multiple priorities. * Must possess the ability to handle stressful and busy hotel operations. Ability to maintain a positive and professional demeanor and composure at all times. * Must have the ability to report to work on time and when scheduled. * Must have the ability to stand and/or walk for extended periods of time. * Must meet standards of appearance and maintain a high level of personal hygiene at all time. * Clear, concise written and verbal communication skills. Candidate must be comfortable speaking to guests. Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management, and co-workers. CORE COMPETENCIES * Customer Focus * Problem Solving * Peer Relationships * Time Management * Composure ENVIRONMENT & PHYSICAL REQUIREMENTS: * Interior of the hotel and spa with exposure to extreme temperature. * The ability to stand/walk for extended periods of time. * The ability to bend, reach and lift and carry up to 20 lbs. * Exposure to hazardous cleaning chemicals. Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link: EEOC is the Law Poster. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.