Activity Coordinator

Omni Bedford Springs Resort & Spa

Join a team where hospitality isn't just what we do; it's who we are. At Omni Bedford Springs Resort & Spa, we believe our associates are the heart of our success. Here, you'll find more than just a job. You'll discover opportunities to learn, grow, and build a lasting career with a company that values your passion and potential. As part of the Omni family, you'll enjoy comprehensive training, mentorship and pathways for advancement, all within the inspiring setting of our historic, award-winning resort.

Whether you're beginning your hospitality journey or continuing to build your expertise, Omni Bedford Springs Resort & Spa offers a workplace where you're emplowered to make a difference, and your growth is celebrated. If you're a friendly, motivated individual who takes pride in creating memorable experiences, we invite you to explore a future with us. At Omni, your career can be as remarkable as our grand historic resort itself.

Spa Concierge

Overview:

You will work as a part of the Spa therapy team to consistently provide the highest possible standard of guest service, creating a sensory journey for guests helping them to rest, relax and regain a sense of balance and harmony in their lives. You will be responsible for scheduling spa appointments and maximizing spa service opportunities. You will be responsible for communicating spa promotions with guests and associates, up-sell, and provide tours of the spa.

Responsibilities:

* Check guests in and out according to Omni standards

* Schedule spa appointments and accurately confirm them in accordance with Omni Hotels & Resorts Moments of Service.

* Up-sell, cross-sell, and pre-sell Mokara services and products.

* Provide tours of the spa and offer/serve beverages as needed.

* Assist in maintaining presentation and cleanliness of the spa and all of its areas.

* Communicate spa promotions with guests.

Qualifications:

* Ability to accurately and efficiently input information into computer systems.

* Ability to prioritize, organize and follow up all responsibilities.

* Ability to work a flexible schedule to include nights, weekends and holidays.

* Ability to stand for an 8 hour shift.

* Ability to communicate effectively.

* Previous customer service experience.

* Previous cashiering experience is preferred.

* High school diploma or equivalent.

* Ability to lift, carry, push, pull 30 lbs.

* Must have unexpired TABC - or obtain upon hire.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:

EEOC is the Law Poster.

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.