Senior Facilities Manager

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them tothrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Transform Facilities at JLL with your leadership experience as a Senior Facilities Manageron a technology client account.

Location: Durham, NC 27703

Work Schedule: Onsite, Monday-Friday, 8:00 AM to 5:00 PM

Reports to: Regional Operations Manager

Estimated compensation for this position is: $110100 - $134,900+ annually

As a Senior Facilities Manager at JLL, you'll take ownership of comprehensive facilities operations for a complex portfolio of commercial properties, ensuring exceptional service delivery that directly impacts our clients' business success. In this strategic leadership role, you'll orchestrate day-to-day building operations while developing long-term facilities strategies that align with client objectives and industry best practices. You'll lead a team of facilities professionals, manage vendor relationships, and serve as the primary point of contact for all facilities-related matters. At JLL, we are collectively shaping a brighter way - for our clients, ourselves and our fellow employees, and your expertise will be instrumental in creating environments where businesses and people can thrive. This position requires a dynamic leader who can balance operational excellence with strategic planning, financial acumen with people management, and technical expertise with exceptional client service. You'll be empowered to implement innovative solutions that enhance building performance, optimize costs, and deliver measurable value to stakeholders.

• Oversee all aspects of facilities operations including HVAC, electrical, plumbing, life safety systems, and building automation to ensure optimal performance and regulatory compliance
• Lead, mentor, and develop a team of facilities professionals, fostering a culture of accountability, continuous improvement, and service excellence
• Develop and manage annual operating budgets, capital improvement plans, and financial forecasts while identifying cost-saving opportunities without compromising service quality
• Serve as the primary client liaison, building strong relationships through proactive communication, strategic planning sessions, and responsive problem-solving
• Coordinate and oversee preventive maintenance programs, vendor contracts, and service agreements to maximize asset lifecycle and minimize downtime
• Ensure compliance with all local, state, and federal regulations including building codes, safety standards, environmental requirements, and accessibility guidelines
• Conduct regular property inspections, risk assessments, and performance evaluations to identify improvement opportunities and address issues proactively
• Lead special projects including renovations, tenant improvements, system upgrades, and sustainability initiatives from conception through completion
• Prepare comprehensive reports, presentations, and analytics that demonstrate operational performance, financial trends, and strategic recommendations

• Bachelor's degree in Facilities Management, Engineering, Business Administration, or related field, or equivalent combination of education and experience
• Minimum of 7 years of progressive facilities management experience, with at least 3 years in a leadership role managing complex commercial properties
• Demonstrated expertise in building systems including HVAC, electrical, plumbing, fire/life safety, and building automation systems
• Proven track record of managing multi-million dollar budgets and delivering measurable cost savings while maintaining service excellence
• Strong leadership and people management skills with experience hiring, training, developing, and retaining high-performing teams
• Excellent client relationship management abilities with a service-oriented mindset and strong communication skills across all organizational levels
• Comprehensive knowledge of local, state, and federal regulations governing commercial property operations, safety, and environmental compliance
• Proficiency with computerized maintenance management systems (CMMS), MS Office Suite, and facilities management software platforms

• Advanced degree (MBA, Master's in Facilities Management, or Engineering) or relevant professional certifications such as CFM, FMP, LEED AP, or PE
• Experience managing Class A office buildings, corporate campuses, or multi-site portfolios exceeding 500,000 square feet
• Background in sustainability initiatives, energy management programs, and green building operations with demonstrated results
• Experience implementing innovative technologies such as IoT sensors, smart building platforms, or predictive maintenance solutions
• Previous experience working in a corporate real estate services or third-party facilities management environment
• Strong analytical skills with experience in data-driven decision making, performance metrics development, and continuous improvement methodologies

Please submit your application with an updated resume, location, and contact information.
If you're a current JLL employee, please apply using the Internal Career Site.

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This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Location:

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you'repursuing.

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