DHS PROGRAM DIRECTOR 2 - 76586

Executive Service

This is a hybrid position

For more information, visit the link below:
https://www.tn.gov/content/dam/tn/human-services/documents/HRC0019223_DHS_Prog_Dir2_Davidson_41326.pdf
Click here to find out more about unique benefits: Pension 401K Match Family Tuition 12 Paid Holidays Career Mentoring Emotional Health/ Wellness Programs

Background Check:

This position requires a criminal background check. Therefore, you may be required to provide information about your criminal history in order to be considered for this position.

Who we are and what we do:

DHS MISSION: Strengthen Tennessee by Strengthening Tennesseans

DHS VISION: To revolutionize the customer experience by growing capacity to reduce dependency.

DHS VALUES:

• High Performance Collaboration
• Continuous Improvement
• A Shared Vision
• Customer-Centered Solutions

Job Overview:

The DHS Program Director 2 is responsible for assisting in the planning, organizing, and directing of assigned operations, functions, activities, and services. An employee in this class provides program oversight and operational direction within a specific operational or program area including staffing, performance management, efficient service delivery, and strategic planning. This classification directly supervises a team of professional and administrative staff. This class differs from the DHS Program Director 3 in that an incumbent of the latter is responsible for oversight and supervision of a greater scope.

Key Responsibilities:

• Serves as member of management team, builds working relationships with staff and internal partners, and conducts community program outreach.
• Manages, develops, and evaluates performance of direct reports.
• Serves as point of contact to public and quality partners on scopes of work that promote program integrity and collaborative efforts in building a network of resources and tools.
• Guides data management activities, ensuring reliability, and integrity.
• Provides oversight in applying consistency and standards of practice to policy and procedure development to ensure compliance with state and federal guidelines.
• Oversees implementation of continuous quality assurance improvement processes that upholds compliance, best practices, and fraud prevention.
• Analyzes and creates strategies for overall program improvement.
• Provides direct oversight for the procurement process and development and processing of contracts, including invoicing.
• Proactively assesses and anticipates learning needs, identifies appropriate training resources and curricula, and evaluates training effectiveness to support agency/division transformation and strategic goals.

Minimum Qualifications:

• Bachelors degree and six years of full-time professional work in one of the following: social/human services, education, and/or social services grant coordination.

Pursuant to the State of Tennessee's Workplace Discrimination and Harassment policy, the State is firmly committed to the principle of fair and equal employment opportunities for its citizens and strives to protect the rights and opportunities of all people to seek, obtain, and hold employment without being subjected to illegal discrimination and harassment in the workplace. It is the State's policy to provide an environment free of discrimination and harassment of an individual because of that person's race, color, national origin, age (40 and over), sex, pregnancy, religion, creed, disability, veteran's status or any other category protected by state and/or federal civil rights laws.