This position is responsible for processing deposit
operations functions, ensuring accuracy and compliance with regulations and
bank policies, while providing a high level of service to customers and other departments
of the Bank, maintaining high quality work standards, and identifying and
mitigating risks associated with these functions. This position will be cross trained for other
functions in the Bank's Deposit Sales Support area.
Essential Duties and
Responsibilities (Other duties may be assigned.)
* Perform
timely and thorough review of potentially fraudulent images and transactions daily,
taking prompt action to notify appropriate internal resources of suspect items.
* Provide timely review and processing of Mobile
Deposited items
* Monitor DSS Requests Inbox and process requests
received, including dormancy removal, processing fee refunds and deposit rate
exceptions
* Research requests and adjustments from Customers
and Bank Personnel, including compiling information for Verification of Deposit
forms and SSI Verification
* Complete General Ledger daily reconciliation and
research
* Provide support with all Cash Services
Operations, including ordering Branch, ATM, Commercial and Foreign Currency
* Process Foreign Check Collection
* Complete transaction review to ensure all
regulations and audit requests are met, to include Reg D review
* Process
interoffice mail
* Scan
documents for all Deposit Sales Support work
* Provide
support and assistance with various deposit product support functions,
including Demand Deposit, Savings, CD, IRA, HSA, Safe Deposit Box, Sweep, etc.
Product Setup and Review
* Provide
backup support to all other Deposit Sales Support functions, to include review
of SSA and SSI death notices, processing Reclamations and Pre-Notifications,
and Processing Levies, Garnishments and Bankruptcy requests
* Meet service level targets regarding timely
responses to customer/colleague requests and customer notices and mailings
* Assist with internal and external audits
* Follow policies and procedures to ensure
satisfactory audit and SOX testing reports
* Perform other duties as assigned
* High school diploma or equivalent and 3 years bank
experience, or an equivalent combination of education and experience.
* Active knowledge and practice of accounting
principles.
* Effective oral and written communication skills.
* Ability to compute basic to moderately complex
math calculations.
* Proficiency
in using personal computers and Microsoft Office products (e.g., Word, Excel,
Teams, SharePoint, Outlook). Familiarity
with report-writing or spreadsheet software preferred.
* Ability to multitask and manage priorities and
deadlines.
* Basic problem-solving and analytical
skills. Ability to interpret a variety
of instructions furnished in written, oral, diagram, or schedule form.
* Strong attention to detail and organization
skills
* Professionalism in dress and communication
FIRST COMMUNITY BANK (SC) is an EEO Employer - M/F/Disability/Protected Veteran Status