Care Manager (RN)

Position Title: Care Manager (RN)

Work Location: Remote in Florida - Coral Gables area preferred but no critical

Assignment Duration: 03 Months (Extension Possible)

Work Schedule: M-F 8AM-5PM

Work Arrangement: Remote (Field visits required)

Bilingual preferred, but not critical

Position Summary:

This position will be with the Enhanced Care Coordination team for Children's Medical Services plan within Sunshine Health.

This team serves medically fragile children aged through 21 years. Specifically, this team primarily serves members with private duty nursing services in the home.

Key Responsibilities:

* Making phone calls to parents of members to collect information to complete annual assessments

* Monthly required update call

* Monthly face-to-face visit and if visit declined a second monthly call or a virtual visit replaces it

* Calling DME companies and providers if a parent states a problem

* Managing difficult parents at times, responses to escalations and/or complaints as needed

* Monthly regulatory reporting compiling updates obtained on each member of their caseload

* Complete all required calls/contacts/visits or calls in place of visits

* Collect assessments on time

* Compile monthly information regarding member status into an assessment called an ECC note that is required by end of month

* Teams meeting or a phone call with the PDN agency every 6 months to review the care plan agency has provided