Assistant Director, International Programs & Student Services

Ranked #46 in U.S. News & World Report's list of Best Public Colleges and Universities, Rutgers University-Camden is a diverse, research-intensive campus of approximately 6,100 students at the undergraduate, graduate, and doctoral levels and 1,100 faculty and staff members. Located in Camden, N.J., directly across the Delaware River from Philadelphia, the university is uniquely situated to serve the local community while achieving global reach. A U.S. Department of Education-designated Minority Serving Institution, the university thrives due to a supportive culture that helps students achieve their goals and fosters collaboration among employees. Rutgers-Camden is recognized as a national model for civically engaged urban universities and was selected by the Carnegie Foundation for the Advancement of Teaching for a Community Engagement classification. Washington Monthly magazine has ranked Rutgers University-Camden among its "Best Bang for the Buck" universities and best national research universities. Recently, Rutgers-Camden earned Carnegie classification as an R2 research university due to a high volume of internationally recognized research, creative output, and scholarly activity.

Rutgers University-Camden is seeing an Assistant Director of International Programs & Student Services. The Assistant Director serves as a key member of the Office of International Services ( OIS) leadership team, providing strategic oversight and operational management for international student admissions, services, and compliance. Reporting to the Director of International Programs, this position holds full accountability for ensuring efficient workflows, accurate application processing, and compliance with federal regulations governing international students.

The Assistant Director manages the review and evaluation of international undergraduate applications, oversees scholarship administration for undergraduate and graduate students, and ensures graduate applications are complete for departmental review. As a Designated School Official ( DSO), the Assistant Director is responsible for issuing and maintaining I-20 records, monitoring F-1 visa compliance, and serving as a primary resource for students on immigration and academic matters. The role also leads onboarding and orientation programs for new international students each semester and provides ongoing advising to support student success.

In addition to operational responsibilities, the Assistant Director contributes to strategic enrollment goals by coordinating recruitment activities, assisting with marketing initiatives, and fostering collaborative relationships across campus. The position actively participates in OIS team meetings to address emerging issues and advance internationalization efforts at Rutgers-Camden. The Assistant Director maintains professional expertise through continuous engagement with regulatory updates and best practices (e.g., NAFSA, USCIS, Department of State) and may supervise OIS staff in the Director's absence.

The final salary offer may be determined by several factors, including, but not limited to, the candidate's qualifications, experience, and expertise, and availability of department or grant funds to support the position. We also take into consideration market benchmarks, if and when appropriate, and internal equity to ensure fair compensation relative to the university's broader compensation structure. We are committed to offering competitive and flexible compensation packages to attract and retain top talent.

Rutgers provides a comprehensive benefits package to eligible employees. The specific benefits vary based on the position and may include:

Consistent with the current application of Rutgers Policy 60.3.22, this position may be eligible for a hybrid work arrangement. The flexible work arrangements outlined in Rutgers Policy 60.3.22 are part of a pilot program that is effective September 1, 2022 through August 31, 2024. Therefore, there is no guarantee that this flexible work arrangement will continue beyond that date. Flexible work arrangements are not permanent, are subject to change or cancellation and contingent on the employee receiving approval in the FlexWork@RU Application System. Additional information may be found at https://futureofwork.rutgers.edu.

Bachelor's degree in Business, International Affairs or related program, plus an additional 5 or more years of relevant experience. This position also requires a minimum of three (3) years of experience in direct international undergraduate review and admissions within a U.S. college/university, which includes serving in the capacity as a Designated School Official ( DSO) or Principal Designated School Official ( PDSO). Experienced in SUNAPSIS and SEVIS with a thorough understanding of SEVP and USCIS best practices and F1 regulations.

Experienced in successful student process flow, from point of application to providing effective current student services and new student orientations. Excellent written and presentation skills required. Strong proficiency in MS Word, Excel, PowerPoint and SalesForce or Slate admissions software. Working knowledge of foreign course credential evaluation.

Applicant must either be a US citizen or Lawful Permanent Resident in order to serve in the capacity of DSO.
Must have valid driver's license and passport at all times. Must be able to lift 30 lbs. and position may involve long periods of standing, sitting due to the nature of the position.

Master's degree is strongly preferred.

Desktop and laptop computer, OIS fax and print/scan machine. SUNAPSIS, RGlobal, SEVP, SalesForce admissions software, Navigate, Engage, Sharepoint, PeopleSoft, MS Office Applications.

This position may require minimal lifting, up to 30 lbs. and position may involve long periods of standing, sitting due to the nature of the position.

Occasional nights and weekends due to special events; i.e., open house, webinars, international student events, special events, admissions/admitted student events, etc. In addition, this position will require travel, both domestic and international.