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Field Service Technician I

Spectraforce Technologies
$21.00+
United States, Colorado, Arvada
Apr 02, 2026
Job Title: Field Service Technician I

Location: Arvada, CO 80002 - Denver metro and surrounding areas

Duration: 3months Assignment (potential to temp to hire)

Shift/hours: 40hours/week, M to F, 9am to 6pm

Summary:

  • As a Field Technician, you will serve as the primary onsite contact for technical and service-related issues.
  • Responsibilities include troubleshooting, installing, and repairing laser printers, wide-format printers, kiosks, POS systems, and related hardware/software.
  • Collaboration with Level II or Lead Technicians may be required to ensure timely and accurate resolutions.


Key Responsibilities:

  • Diagnose and resolve issues with printers, kiosks, and POS systems.
  • Install, configure, and maintain hardware and software.
  • Perform routine maintenance to optimize equipment performance.
  • Deliver clear technical assistance to customers onsite and over the phone.
  • Maintain accurate service records and uphold quality standards.


Qualifications:

  • Strong knowledge of printers, computer hardware, and software.
  • Proven troubleshooting and problem-solving skills.
  • Excellent communication and customer service abilities.
  • Ability to manage multiple priorities and work independently or in a team.
  • Physical capability to lift to 50 lbs.
  • Qualified candidates who meet the demands of the role, including the ability to work in a fast-paced environment, strong problem-solving skills, composure under pressure, and excellent documentation, communication, and customer service skills.


Additional Details:

Is this position remote or in person:

  • In person, will be dispatched to the customer sites


What will the primary day-to-day responsibilities entail for this person:

  • Primarily field technician work being dispatched to customer sites.
  • IT Field Technician I tasks include driving to client sites and providing general IT support to multiple customers (retailers, banks, etc.), running break-fix and IMAC calls, and supporting clients.
  • The level of support will vary depending on the customer but will include printer, laptop, server, network, and other technology devices.
  • We are looking for an experienced Laser Printer Technician with hands-on experience working with Lexmark, HP, Plotter, and Formatter printers and with strong break-fix, hardware repair, and OEM service experience.


What are the TOP 2 required skills that candidates must have:

  • HW repair and break fix {Laser, plotter, and printer formatter} and PC/POS


What will the work schedule be for this position:

  • Monday through Friday, 9:00 AM to 6:00 PM with a 1-hour lunch break.
  • However, work may occasionally follow the project schedule, which could include overtime or after-hours as needed.


Will there be OC (on call): Yes

Will there be shift differentials: No, but if you work late, you may adjust your start time the following day.

How many overall years of experience should this person have:

  • 2-5 preferred but we will train.


Do they need any specific certifications or education:

  • A+ is good to have, Lexmark certs and experience preferred.


If contract to hire what is the conversion rate: $21.00+

How many miles per day will the contractor be driving:

  • 25-50 and it varies depending on customer site locations.


What radius range should candidates be located from the job location: Within 20 miles

What is the exact work location or city, state, or zip: Arvada, CO 80002 - Denver metro and surrounding areas

How soon will the candidate review and interviews start: ASAP

Will you utilize clearvision/fieldvision for this role: Yes
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