Program Director Women's Residential Center

Lead one of the most impactful residential treatment programs in Oregon.

The Women's Residential Center (WRC) at Volunteers of America Oregon is one of the largest women's residential treatment programs in the state, with 52 beds and an annual operating budget of approximately $7 million. This program delivers trauma-informed, co-occurring substance use and mental health treatment in a structured residential setting designed to support women and their families in rebuilding their lives.

This is an opportunity to lead a high-impact program that integrates evidence-based treatment, mindfulness-based practices, and whole-person care. The WRC addresses substance use, mental health, parenting, relationships, and life stability through a comprehensive and coordinated service model that supports long-term recovery and successful reintegration into the community.

As Program Director, you will lead a multidisciplinary team in delivering high-quality services within a dynamic, mission-driven environment. You will shape program operations, influence outcomes, and directly contribute to meaningful change for women, children, and families.

Competitive wage offered and dependent on experience.

This is a full-time position with excellent benefits, including

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  Comprehensive health coverage - medical, dental, and vision insurance

  
  
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  Financial protection - life insurance, short- and long-term disability insurance

  
  
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  Retirement security - 403(b) with an automatic 5.5% employer contribution after 18 months, regardless of employee participation

  
  
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  Work-life balance - a generous paid time off (PTO) plan, starting with accruals that earn 15 days in the first year, 23 days in the second, and 26 days in the third

  
  
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  Upfront sick leave - 80 hours of front-loaded sick time (prorated in the first year), which resets annually on January 1

  
  
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  Paid holidays - 10 paid holidays each year, plus three personal holidays (prorated in the first year) for employees to take time off to celebrate holidays, events, or milestones that matter most to them

  
  
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  Student loan forgiveness - As a 501(c)(3) nonprofit, VOA Oregon is a qualifying employer for the Public Service Loan Forgiveness (PSLF) program, which can help employees reduce or eliminate their federal student loan debt after 10 years of qualifying payments.

  
  
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  Additional perks - flexible spending accounts, an employee assistance program, and other voluntary benefits and discounts

  
  

About the Role

The Women's Residential Center Program Director is responsible for the overall leadership, clinical and operational oversight, and performance of the Volunteers of America Oregon Women's Residential Center, ensuring the delivery of high-quality, person-centered residential substance use disorder and behavioral health services in a 24-hour treatment environment.

This role oversees program operations, staffing, budget management, regulatory compliance, policy development and service delivery to ensure safe, effective, and consistent care while achieving program outcomes and maintaining alignment with organizational priorities.

As Program Director, you will lead a multidisciplinary team and a complex residential operation, ensuring services are delivered with excellence, accountability, and measurable impact.

Competitive wage offered and dependent on experience and credentials.

What You'll Do

This role includes a wide range of leadership, operational, and clinical oversight responsibilities. Key areas of focus include:

• Provide overall leadership and direction of the Women's Residential Center to ensure safe, consistent, and effective 24-hour program operations that support client stability and recovery.
• Oversee the delivery of residential treatment services to ensure compliance with regulatory requirements, funding expectations, and organizational policies while maintaining a structured and therapeutic environment.
• Ensure the delivery of integrated, trauma-informed services that address substance use, mental health, and related life domains through coordinated and structured programming that promotes client accountability, engagement, and measurable progress in treatment.
• Ensures the achievement of high-quality program outcomes by implementing evidence-based practices and continuously monitoring performance to support improvement and client success.
• Develop, implement, and maintain program-specific policies and procedures to ensure consistent operations, regulatory compliance, and alignment with organizational standards.
• Ensure effective coordination of referrals to VOA Oregon outpatient services and other internal care pathways to strengthen continuity of care and promote sustained recovery outcomes.

What You Bring

• Master's degree in Behavioral Health, Social Work, Psychology, Public Administration, or other QMHP qualifying field
• Seven to ten (7-10) years of experience in substance use disorder or behavioral health services, preferably within residential treatment settings
• Minimum of five (5) years of leadership experience with responsibility for staff supervision and program management

Certifications

• Must hold a current Qualified Mental Health Professional (QMHP) credential at the time of hire
• CADC I required; CADC II or III preferred
• CRM or Peer Support Specialist (PSS) beneficial

Why This Role

This is more than a leadership role. It is an opportunity to:

• Lead a high-performing, mission-driven program
• Influence outcomes for women, children, and families
• Shape service delivery in a trauma-informed, co-occurring treatment environment
• Work within a collaborative organization committed to continuous improvement and innovation

Other Eligibility Requirements

• Must complete a criminal history background check and receive authorization from the State of Oregon's Background Check Unit.
• Must not be excluded from participation in federal healthcare programs, including but not limited to listings on the Office of Inspector General (OIG) List of Excluded Individuals/Entities and the System for Award Management (SAM) exclusion list.
• Must be legally authorized to work in the United States without sponsorship.

Please note This posting is intended to highlight key responsibilities and qualifications and does not represent the full job description. Candidates selected for interview will be provided with the complete job description and full scope of duties.

The physical demands described here must be met by an employee while performing the essential duties of this job. The employee is regularly required to sit for extended periods, use hands and fingers to operate a computer and other office equipment, and communicate effectively in person and by phone. The employee may occasionally be required to stand, walk, bend, and lift up to 25 pounds.

The work environment characteristics described here may be encountered by an employee while performing the essential duties of this job. The work is primarily performed in a residential treatment setting with frequent use of standard office equipment such as computers, phones, and printers, and interaction with staff, clients, and other individuals. Must be able to respond to crisis situations and maintain safety in an environment where clients may present unpredictable, disruptive, or escalated behavior. The noise level is generally moderate.

Individuals in this role must be able to perform essential job duties with or without reasonable accommodation and without posing a direct threat to the safety or health of employees or others. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties.