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Who are we?
Equinix is the world's digital infrastructure company, shortening the path to connectivity to enable the innovations that enrich our work, life and planet. Role Description This role is the connective tissue within GTM Transformation and is accountable for ensuring the CRO transformation portfolio lands as a coherent, end-to-end operating change across Sales, Marketing, Customer Success, Enablement, Finance, Product, and Technology. Where most program or project roles track status and surface issues, this role drives dependency ownership, sequencing, risk sensing, and resolution orchestration so that outcomes land predictably, not just plans and milestones. The portfolio this role integrates is not a comprehensive project registry; it is a deliberately small set of initiatives hand-selected by the CRO and CRO Leadership Team as the highest-leverage bets on the transformation. A core part of this role is also maintaining a strong pulse on the field and the CRO leadership team to proactively identify and recommend transformation opportunities, not just integrate what has already been decided. This is not a program management role. It is a strategic orchestration role, the distinction matters. Where a program manager ensures workstreams execute, this role ensures the portfolio transforms.
Responsibilities Portfolio Integration and Coherence
Maintain a single integrated view of the highest-impact CRO transformation initiatives, with explicit linkages across Strategy, Process, Change, Enablement, and Tech Identify cross-initiative collisions (timing, shared populations, process overlap, system dependency) and drive integration plans to resolve them Ensure initiatives land as complete operating changes, not partial outputs
Strategic Orchestration and Dependency Resolution
Make dependencies explicit, owned, and time-bound, then drive the resolution path when they stall Convene the right leaders quickly, frame decisions crisply, and drive to closure rather than treating escalation as an end point Track decisions required as a first-class deliverable alongside status updates
Sequencing and Trade-off Management
Drive alignment on what must happen first, what can run in parallel, and what must be deferred Bring structure to trade-offs across functions (capacity, timing, scope), keeping the portfolio coherent and executable Protect the integrity of the GTM North Star by preventing local optimization that creates system breakage downstream Manage the reality that the organization has finite capacity to absorb change - sequencing and bundling initiatives intelligently is as important as executing them
Risk Intelligence and Active Mitigation
Maintain a forward-looking view of portfolio risk: identify leading indicators early and coordinate mitigations before risks materialize Surface risks with implications, options, and a recommended action, not simply a RAG status Ensure mitigation owners are clear and accountable, with mitigations integrated into sequencing and readiness plans
Executive Rhythm (Lightweight, Outcome-Led)
Design and steward a light decision-making rhythm and operating cadence designed to accelerate alignment and reduce friction, not add meetings Keep exec-ready insight focused on movement, risks, decisions, and cross-functional interlocks Create the conditions for fast, high-quality decisions
Transformation Capability Building
Institutionalize integration patterns (dependency mapping, decision logs, readiness check frameworks) that build lasting execution muscle across the portfolio Strengthen how we execute transformation without rebuilding a PMO Champion a crawl, walk, run philosophy - helping the organization take meaningful early steps rather than waiting for the perfect solution. Progress over perfection is a core operating principle here
What Success Looks Like
Fewer late-stage surprises: escalations caused by hidden dependencies or poor sequencing go down significantly Faster decisions: the right people are at the table, the problem is framed clearly, and resolution happens Initiatives that land completely: process, enablement, comms, measurement, and system readiness come together A portfolio that coheres: the CRO transformation tells a unified story, not a collection of parallel workstreams The organization's ability to execute complex transformation improves over time, not just this portfolio The CRO and CRO LT have clear, real-time confidence in portfolio health and can make consequential decisions without friction The transformation moves at pace - not waiting for perfection, but making deliberate, sequenced progress toward the 2030 horizon
Skills, Experience, & Qualifications:
Bachelor's degree in business, Operations, Engineering, or similar; equivalent experience welcomed Significant years in strategic transformation, portfolio orchestration, program leadership, or operating model design in GTM or CRO-type environments Proven ability to work across geographies and functions in a global, matrixed organization Comfortable with portfolio and program tools, but uses them to support clarity, not as a substitute for it Consulting, GTM transformation, or complex service delivery experience preferred, SaaS, platforms, or complex tech environments a plus Operates as a senior thought partner to CRO leadership Comfortable operating in a multi-year transformation context where the destination is clear but the path requires continuous recalibration Strategic synthesis: ability to see across a complex, multi-initiative portfolio and make the whole more coherent than the sum of its parts Executive communication: strong written and verbal skills, with the ability to influence senior stakeholders and craft board-level narratives Resolution leadership: moves the organization from stuck to decided, from misaligned to committed Collaboration and influence: proven ability to lead through influence, build trust, and drive alignment across functions and regions Change leadership: ability to lead through ambiguity, drive transformation, and foster a culture of adaptability Transformation instinct: able to read organizational signals, identify where the next strategic intervention is needed, and bring a recommendation forward - not just respond to what is already on the agenda Excellent written and verbal communication skills in English and French.
This posting is a new position within our organization.
French Translation Resume du poste Ce role constitue le point de liaison pour la strategie de transformation de mise en marche (GTM) et doit s'assurer que le portefeuille de transformation se deploie dans son entierete et de maniere coherente dans les divisions de Vente, de Marketing, de Succes client, d'Activation, de Finances, de Produits et de Technologie. La plupart des roles associes a un programme ou a un projet suivent leurs progres et signalent des problemes. Ce n'est pas le cas ici! Le role en question veille a la responsabilisation des dependances, a la planification des etapes, a l'identification des risques et a la coordination des solutions afin qu'au-dela des plans et des jalons, les resultats obtenus suivent les previsions. Le portefeuille d'attache de ce role n'a rien d'un registre de projets. Il s'agit plutot d'un petit ensemble d'initiatives choisies par le ou la responsable de la gestion des risques (CRO) et son equipe comme ayant le plus grand potentiel sur le plan de la transformation. Le ou la titulaire de ce role doit maintenir un lien direct avec le terrain et avec l'equipe de direction CRO afin de reconnaitre et de recommander de maniere proactive des occasions de transformation, au lieu de simplement integrer les decisions prises auparavant. Il ne s'agit pas d'un role de gestion de programmes, mais plutot d'un role d'orchestration. La difference est importante. Un gestionnaire de programmes veille a l'execution des flux de travail; ce role veille a la transformation du portefeuille.
Responsabilites Integration et coherence du portefeuille
Avoir en tout temps un regard global et integre sur l'ensemble des plus importantes initiatives de transformation CRO en creant explicitement des liens entre les fonctions de Strategie, Processus, Changement, Activation et Technologie Cerner les conflits entre differentes initiatives (echeancier, populations concernees, chevauchement de processus, dependances systemiques) et proposer des plans d'integration pour les resoudre Faire en sorte que les initiatives conduisent a des changements operationnels complets plutot que partiels
Orchestration strategique et resolution de dependances
Rendre les dependances explicites, attribuer des responsabilites et fixer des delais, puis definir la marche a suivre pour resoudre des blocages Reunir rapidement les responsables pertinents, preparer des decisions claires et mener le processus a terme plutot que de considerer l'escalade comme une fin en soi Faire le suivi des decisions requises et les considerer comme un livrable de premiere importance, au meme titre que les mises a jour de statuts
Planification des etapes et gestion des compromis
Definir ce qui doit etre fait en priorite, mene en parallele et reporte Structurer les compromis entre les fonctions (capacite, echeancier, portee) afin de garantir la coherence et la faisabilite du portefeuille Preserver l'integrite du portefeuille GTM North Star en evitant toute optimisation locale susceptible d'entrainer des dysfonctionnements du systeme en aval Tenir compte de la capacite limitee de l'organisation a s'adapter au changement : il est aussi important d'organiser intelligemment le deroulement et le regroupement des initiatives que de les mettre en uvre
Anticipation des risques et mitigation active
Maintenir une vision prospective des risques lies au portefeuille : definir tot les indicateurs cles et coordonner les mesures d'attenuation avant que les risques ne se concretisent Definir les risques, y compris leurs repercussions, des options et les actions recommandees, au lieu de determiner simplement leur statut en couleur S'assurer que les responsables des mesures d'attenuation soient clairement definis et assument leurs responsabilites, et que ces mesures soient integrees aux differentes etapes et aux plans de preparation
Suivi aupres de la direction (leger, axe sur les resultats)
Concevoir et mettre en place un processus decisionnel et un rythme operationnels legers afin de faciliter la coordination et de reduire les frictions, sans multiplier les reunions Fournir a la direction de l'information axee sur l'evolution, les risques, les decisions et les interactions transversales Creer les conditions pour une prise de decisions rapide et de qualite
Developpement des capacites de transformation
Normaliser des modeles d'integration (cartographie des dependances, journaux de decision, cadres de verification de l'etat de preparation) qui renforcent durablement la capacite d'execution de l'ensemble du portefeuille Renforcer la capacite de transformation du portefeuille sans recreer un bureau de gestion de projet Promouvoir une philosophie d'apprentissage progressif afin d'aider l'organisation a faire de premiers pas au lieu d'attendre la solution parfaite. Le progres prime sur la perfection, voila un principe operationnel fondamental
Les cles du succes
Diminution des surprises sur le tard : reduire significativement les escalades causees par des dependances inconnues ou une planification d'etapes defaillante Prise de decisions acceleree : a condition de reunir les bonnes personnes autour de la table et de presenter clairement les problemes, les solutions s'imposeront Initiatives completes : faire des processus, de l'activation, des communications, de l'evaluation et de la preparation des systemes un tout Portefeuille coherent : la transformation CRO se presente comme un recit coherent au lieu d'une multitude de flux de travail paralleles La capacite de l'organisation a realiser des transformations complexes s'ameliore au fil du temps, au-dela de ce portefeuille Le CRO et le CRO LT peuvent en tout temps et sans hesiter se fier sur la sante du portefeuille et prendre des decisions en consequence et sans difficulte La transformation avance a un certain rythme : au lieu d'attendre la perfection, on progresse de facon deliberee vers l'horizon 2030
Qualifications
Baccalaureat en commerce, operations, ingenierie, ou dans un domaine connexe; experience equivalente acceptee Experience significative de plusieurs annees en transformation strategique, orchestration de portefeuilles, direction de programmes ou conception de modeles operationnels dans des environnements GTM ou de type CRO Capacite averee a federer plusieurs regions et fonctions dans une organisation mondiale matricielle Habilete a utiliser des outils relatifs aux portefeuilles et aux programmes, mais uniquement aux fins, et non comme substitut, de clarte Experience en matiere de consultation, de transformation GTM ou de prestation de services complexe, de preference. Experience avec des logiciels-services, plateformes ou environnements technologiques complexes, consideree comme un atout Jouer un role de partenaire strategique aupres de la direction CRO Etre a l'aise de travailler dans un contexte de transformation pluriannuelle avec une destination claire, mais dont le chemin demande un recalibrage continu Synthese strategique : habilete a prendre en compte l'ensemble d'un portefeuille complexe compose de plusieurs initiatives et de lui donner une coherence globale qui depasse la somme de ses parties Communication avec la direction : excellentes competences a l'oral et a l'ecrit, y compris l'habilete a influencer des partenaires-cadres et a creer des narratifs pour les membres du conseil d'administration Axe sur les solutions : sortir l'organisation des impasses pour la faire avancer resolument, l'amener d'un etat eparpille a engage Collaboration et influence : capacite demontree a influencer la prise de decisions, a etablir des liens de confiance et a creer une coherence parmi differentes fonctions et regions Leadership dans le changement : habilete a garder le cap malgre l'ambiguite, de faire avancer la transformation et de promouvoir une culture d'adaptation Instinct de transformation : capacite a lire les signaux organisationnels, a reconnaitre le potentiel d'une prochaine intervention strategique et a faire des recommandations, au lieu de suivre simplement les priorites deja etablies Excellentes competences en communication orale et ecrite, en francais et en anglais
Cette offre concerne un poste nouvellement cre dans notre organisation. The targeted pay range for this position in the following location is / locations are: United States - Dallas Infomart Office DAI : 200,000 - 300,000 USD / Annual United States - Redwood City Office GHQ : 240,000 - 360,000 USD / Annual Canada - Toronto Office TRO : 202,000 - 302,000 CAD / Annual Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location.The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training. The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position. Equinix Benefits As an employee, you become important to Equinix's success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we're providing you with the best package possible. So, wherever you are in your career and life, you'll be able to enhance your experience and bring your whole self to work. Employee Assistance Program: An Employee Assistance program is available to all employees.
US Benefits: - Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members. - Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future. - Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to change and may be subject to specific plan or program terms.
Canada Core Benefits: - Insurance: You may enroll in healthcare coverage that is designed to complement the provincial healthcare system, along with life, disability and optional benefit plans that are designed for you and your eligible family members. - Retirement: You may also enroll in Equinix-sponsored retirement or savings plans: Defined Contribution Pension Plan (DCPP), Group Retirement Savings Plan (RRSP) and Tax-Free Savings Plan (TSFA). - Vacation and Paid Holidays: Equinix offers both vacation and personal time, along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to specific plan or program terms, and to change at Equinix discretion.
Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form. Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law. We use artificial intelligence in our hiring process. Learn more here.
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Equinix
paid time off, paid holidays, retirement plan
Mar 30, 2026