Customer Service Representative

Now hiring Customer Service Representative

Tucson, AZ

Salary: $50,000.00 - $60,000.00 per year - Depending on experience

Shift: 8 AM - 5 PM may include weekends

Customer Happiness Specialist (Yes, It's a Real Job!)

You've got the personality. You've got the skills. Now it's time to land the job that actually fits. We're hiring a customer service rep. A solid customer service job where your voice, vibe, and hustle matter.

Here's what we're after:

• 2-4 years of experience in Customer Service, Order Management, or Inside Sales (manufacturing preferred).
• Strong ERP skills, ideally with Microsoft.
• Ability to handle upset or demanding customers professionally.
• Strong organizational skills, accuracy, and reliability.
• Basic financial understanding for Accounts Receivable support.

Responsibilities:

Client Service

• Serve as the first point of contact for customers regarding orders, questions, complaints, and delivery updates.
• Communicate clearly, professionally, and with resilience-especially in difficult customer situations or when handling delivery delays.
• Maintain strong relationships with domestic and international customers, ensuring a positive customer experience.

Order & System Management

• Enter and manage customer orders.
• Verify pricing, quantities, delivery dates, and product codes before releasing the order.
• Track order progress and ensure timely confirmations to customers.
• Support accurate documentation and data maintenance in the ERP system.

CrossFunctional Coordination

• Production: Coordinate expected delivery times, production availability, and schedule changes.
• Laboratory/Color Development: Communicate customer requests for new colors, samples, and approvals.
• Sales Managers: Align on priorities, key customer requirements, delivery exceptions, and complaints.
• Logistics: Support shipment scheduling and resolve delivery problems.

Accounts Payable Support

• Assist with Accounts Receivable tasks (invoices, data entry, document flow, basic reconciliations).
• Provide backup in AR during absence or peak workload.
• Ensure proper allocation and documentation of financial data.

Why you'll love it here:

• Competitive, reliable weekly pay
• Medical, dental & vision coverage
• 401(k) savings option (hello, future!)
• Good people, good vibes, and good growth potential

"Everything was magnificent. Everyone had great communication. I appreciate you guys." Staffmark Associate

Customer service jobs in Tucson don't get better than this. Apply Today.

Join a Team That Works for You

At Staffmark, we're more than just a staffing company-we're your career partner. As part of RGF Staffing and Recruit Group, an HR powerhouse behind big names like Indeed and Glassdoor, we've got the muscle and the know-how to get you where you want to go.

With more than half a century of experience and a track record of putting hundreds of thousands of people to work every year, we've got your back. Whether you're looking to level up, switch gears, or just get to work fast, we make it happen.

Join us and experience the advantage of working with a trusted name in recruiting-because your success is our success.