Director, AI Platforms, Global

Vantage Data Centers powers, cools, protects and connects the technology of the world's well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands.

Information Technology Department

The Information Technology Department architects and operates the digital foundation powering Vantage Data Centers' global operations while pioneering the intelligent transformation of how we work. Our integrated IT/AI organization delivers enterprise-grade infrastructure, networking, cybersecurity, and end-user services with operational excellence, while simultaneously developing artificial intelligence capabilities that drive measurable business value. We are transforming our service delivery model around ITIL best practices, comprehensive automation frameworks, and governance structures that enable both stability and innovation. Our teams collaborate across Infrastructure, Network, Service Desk, IT Engineering, and Artificial Intelligence functions, emphasizing service over technology and recognizing that success is measured by business outcomes rather than technical implementations. This is an exceptional time to join as we fundamentally reshape how technology serves the organization, creating an environment where operational discipline and innovative experimentation work as complementary forces.

Artificial Intelligence Team

The Artificial Intelligence Team exists to amplify human potential through intelligent technology. We're building an AI-powered ecosystem that transforms how Vantage creates value, freeing our people from routine work so they can focus on innovation and strategic thinking that truly differentiates us in the market. Through responsible AI implementation across operations, engineering, and business functions, we're not just automating processes; we're reimagining what's possible when human creativity partners with artificial intelligence. Our approach centers on measurable business outcomes, ethical governance, and creating capabilities that make every team member more effective while positioning Vantage at the forefront of the intelligent infrastructure revolution.

Position Overview

This position is based remotely in the United States.

The Director, AI Platforms leads Vantage's AI platform strategy and operations, overseeing the health, adoption, and evolution of the Copilot and Halo platforms while managing go-to-market packaging, program governance, and cross-team coordination for the entire AI organization. This role owns three interconnected mandates: ensuring platform reliability and continuous improvement, driving enterprise-wide adoption through compelling value narratives, and providing the operational backbone that enables the Navigators and Accelerators teams to execute effectively. The Director builds and leads a team spanning platform engineering, adoption analytics, product management, and program operations, creating the infrastructure and governance frameworks that transform individual AI experiments into sustainable enterprise capabilities. Success requires balancing technical platform excellence with business storytelling, operational discipline with innovation agility, and centralized governance with distributed execution. This is the role that ensures Vantage's AI investments compound rather than fragment, creating shared foundations that accelerate every team's impact.

Essential Job Functions

• Build and lead the AI Platforms team spanning Copilot platform ownership, Halo platform ownership, go-to-market leadership, and program operations, developing capabilities that balance technical depth with business value communication.

• Own the health, performance, and continuous improvement of the Copilot and Halo platforms, establishing reliability standards, monitoring frameworks, and enhancement roadmaps that ensure platform stability while enabling innovation.

• Drive enterprise-wide platform adoption through compelling value narratives, measurement frameworks, and user engagement strategies that demonstrate ROI and build organizational enthusiasm for AI-powered workflows.

• Establish and maintain the governance frameworks, reporting structures, and coordination mechanisms that enable the Navigators and Accelerators teams to operate effectively while maintaining organizational alignment.

• Partner with the Director, Navigators, Global to ensure platform capabilities are well-understood across functional areas, enabling Navigators to identify opportunities that leverage existing infrastructure rather than requiring net-new development.

• Partner with the Director, AI Delivery, Global to ensure platforms provide stable foundations for rapid prototyping, with clear integration patterns and development standards that accelerate solution delivery.

• Develop go-to-market strategies for AI capabilities that translate technical features into business value propositions, ensuring every AI solution ships with a clear narrative about why it matters to the organization.

• Oversee cross-cutting program operations including executive reporting, inter-team coordination, portfolio health tracking, and governance compliance that provide the Head of AI with decision-quality visibility into organizational performance.

Duties

• Recruit, onboard, and develop platform owners, adoption specialists, GTM leads, and program operations professionals, creating career pathways that retain high performers while building organizational capability.

• Establish platform health metrics, SLAs, and monitoring dashboards for both Copilot and Halo, ensuring reliability standards are met while identifying opportunities for performance optimization and feature enhancement.

• Design adoption measurement frameworks that go beyond usage counts to capture meaningful engagement, business impact, and user satisfaction metrics that demonstrate platform value to executive stakeholders.

• Create go-to-market playbooks that package AI capabilities with compelling narratives, training materials, and support resources that drive organic adoption across the enterprise.

• Build and maintain the program governance framework including portfolio tracking, resource allocation processes, decision gates, and executive reporting cadences that provide organizational transparency.

• Facilitate cross-team coordination between Navigators, Platforms, and Accelerators, ensuring information flows smoothly and dependencies are managed without creating bureaucratic overhead.

• Develop executive reporting packages that synthesize platform health, adoption metrics, delivery velocity, and business value realization into narratives that inform strategic decision-making.

• Architect platform evolution roadmaps that balance stability with innovation, incorporating feedback from platform users, Navigator discovery insights, and emerging technology capabilities.

• Establish data governance, security, and compliance standards for platform operations that meet enterprise requirements while enabling the agility needed for rapid experimentation and prototyping.

• Partner with IT and Security on platform infrastructure, ensuring AI systems meet enterprise architecture standards, cybersecurity requirements, and operational resilience expectations.

• Monitor competitive landscape and industry trends in enterprise AI platforms, evaluating build versus buy decisions and identifying strategic partnership opportunities that extend platform capabilities.

• Design and facilitate platform community events, user groups, and feedback channels that build organizational engagement while surfacing improvement opportunities and feature requests.

• Manage vendor relationships for platform components, negotiating terms that preserve flexibility while ensuring support levels meet enterprise operational requirements.

• Contribute to AI strategy development by providing platform perspective on organizational capabilities, adoption readiness, and infrastructure investment priorities.

• Handle additional duties as assigned by Leadership.

Job Requirements

• Bachelor's degree in Computer Science, Engineering, Business, or related field; advanced degree or relevant certifications highly desirable.

• Extensive experience leading platform or product teams in enterprise technology environments, with proven track record building and scaling technology platforms that achieved broad organizational adoption.

• Deep understanding of enterprise AI platforms including Microsoft Copilot ecosystem, conversational AI platforms, and enterprise automation frameworks, with hands-on experience managing platform health and evolution.

• Strong product management or go-to-market experience with ability to translate technical capabilities into compelling value propositions that resonate with non-technical business audiences.

• Demonstrated success building and leading diverse teams spanning technical platform ownership, analytics, product management, and program operations functions.

• Experience establishing governance frameworks, program management structures, and reporting cadences that provide organizational transparency without creating bureaucratic overhead.

• Exceptional stakeholder management capabilities with track record building trusted relationships across technical and business leadership in complex matrix organizations.

• Strong analytical orientation with experience designing metrics frameworks, adoption dashboards, and business value quantification approaches for technology platforms.

• Understanding of data center operations, infrastructure technology, or related industry contexts that enables credible engagement with business stakeholders about operational challenges.

• Experience with enterprise AI governance, responsible AI principles, and compliance requirements for AI platform deployment in regulated or mission-critical environments.

• Excellent communication skills with ability to present to executive leadership, facilitate cross-team coordination, and create compelling narratives about technology platform value.

• Track record of operating successfully in fast-paced environments where multiple priorities compete for attention and organizational structures evolve continuously.

• Collaborative leadership style with ability to influence across organizational boundaries, partner with peer directors, and maintain alignment without creating bottlenecks.

• Travel required is expected to be 15-25% for stakeholder engagement, platform community building, and cross-team coordination.

Physical Demands and Special Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle, or feel objects; reach with hands and arms; climb stairs; balance; stoop or kneel; talk and hear. The employee must occasionally lift and/or move up to 25 pounds.

Additional Details

• Salary Range: $200,000-210,000 Base + Bonus (this range is based on Colorado market data and may vary in other locations)

• This position is eligible for company benefits including but not limited to medical, dental, and vision coverage, life and AD&D, short and long-term disability coverage, paid time off, employee assistance, participation in a 401k program that includes company match, and many other additional voluntary benefits.

• Compensation for the role will depend on a number of factors, including your qualifications, skills, competencies, and experience and may fall outside of the range shown.

#LI-Remote #LI-CD1

We operate with No Ego and No Arrogance. We work to build each other up and support one another, appreciating each other's strengths and respecting each other's weaknesses. We find joy in our work and each other, actively seeking opportunities to inject fun into what we do. Our hard and efficient work is rewarded with an above market total compensation package. We offer a comprehensive suite of health and welfare, retirement, and paid leave benefits exceeding local expectations.

Throughout the year, the advantage of being part of the Vantage team is evident with an array of benefits, recognition, training and development, and the knowledge that your contribution adds value to the company and our community.

Don't meet all the requirements? Please still apply if you think you are the right person for the position. We are always keen to speak to people who connect with our mission and values.

Vantage Data Centers is an Equal Opportunity Employer

Vantage Data Centers does not accept unsolicited resumes from search firm agencies. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of Vantage Data Centers.

We'll be accepting applications for at least one week from the date this role is posted. If you're interested, we encourage you to apply soon-we're excited to find the right person and will keep the role open until we do!