Management Analyst Manager

Are you searching for the next level in your career developing, analyzing, advising on, or suggesting improvements in managerial processes, areas, and procedures? Do you want your work to benefit teams that help all people in Pennsylvania who may need important benefits and services including unemployment, workers' compensation, job training services, workplace safety, and economic development? Apply for this Management Analyst Manager position with the Department of Labor & Industry, Burau of Administrative Services. In this role with our Management Services Division, you will oversee and direct team leaders who are in charge of graphic design, printing, mail distribution, and records management operations, as well as collaboratively assist with the planning, development, and implementation of the bureau's policies, budgets, and operational priorities. Take the next step in your career with our team!

As a Management Analyst Manager, you will participate in short-term and long-term plans, initiatives, policies, and standards that advance the Bureau's mission, vision, and goals in support of all people in Pennsylvania who may need the services and benefits we provide, as well as lead and oversee the Management Services Division's three sections: Document Coordination, Records & Technology, and Printing & Mail. Work involves assisting the director in applying Departmental and Bureau policies and procedures, and in managing the bureau's operations, budget, and activities. Your responsibilities will also include providing guidance and oversight to section supervisors and managers; mentoring staff; resolving daily issues and questions; and analyzing Division operations with an eye for improvement.

Our team will rely on you to provide leadership and guidance to staff within Division on planning, initiation, and review of changes or improvements in procedures; assist in addressing immediate challenges; and to ensure consistency in operations. Your work in this role will be essential for implementing process improvements that better serve our customers and serve all people in Pennsylvania who may need the supportive services and benefits our department provides.

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch.
• Telework: You may have the opportunity to work from home (telework) part-time. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• One year of experience as a Management Analyst Supervisor; or four years of progressively responsible experience in technical management analysis work which included one year supervising the evaluation of work methods, procedures, or organizational structures, and a bachelor's degree; or
• Any equivalent combination of experience and training..

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must be able to perform essential job functions.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.
• All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Veterans:

Telecommunications Relay Service (TRS):

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

• Completing the application, including all supplemental questions, serves as your exam for this position. Noadditionalexam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete andaccurateinformation or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.