Learning Content Specialist

Apply at: www.esgw.org/jobs

Supports the development of engaging and effective training content for Retail, Safety, and operational initiatives across the organization. Works collaboratively with People Services leadership and subject matter experts to translate operational processes, compliance requirements, and best practices into structured learning materials.

This role supports the modernization of training through video-based learning, digital modules, and other multimedia resources designed to support frontline team members and leaders. The position will initially focus on the retail training revamp initiative and may expand to support training needs across additional divisions including Programs and Administration.

Requirements

• Demonstrates competency in technical and soft skills.
• Must be proficient in Microsoft Office Suite.
• Ability to readily learn new software programs and technology platforms.
• Demonstrates strong written communication, organization, and time management skills with high attention to detail.
• Experience or interest in video production, multimedia editing, or digital content creation.
• Experience with design tools such as Canva or similar platforms preferred.
• Familiarity with instructional design tools such as Articulate Rise or Storyline preferred.
• Experience with voiceover tools, screen recording, or AI-assisted media tools such as ElevenLabs is a plus.
• Demonstrates motivation to grow and learn.
• Attends all job-related training.

Physical Requirements

• Applicant must be physically and mentally able to perform all the requirements of the job.
• Ability to travel and move independently or with reasonable accommodations within the facility and community, availability of a vehicle, ability to communicate clearly, and to work overtime as needed
• Applicant must pass DMV check
• All positions require the completion of a background check. Acknowledging or having criminal convictions does not constitute an automatic bar to employment.

Experience

• 0-2 years
• High School/Equivalent

Easterseals-Goodwill offers a comprehensive & competitive benefits package including:

• Medical, Vision, Dental, and Voluntary Products
• Paid Time Off (PTO)
• 401(k) Retirement Plan + up to 4% contribution
• Tuition Assistance
• Flexible Spending + Health Savings Accounts
• 10% Discount on ESGW Services
• Employee Wellness Program
• 30% Discount at Goodwill Stores

Easterseals-Goodwill is a 501(c)(3) nonprofit organization and is a qualifying employer for the Public Service Loan Forgiveness ("PSLF") program. Under the PSLF, you may be eligible for student loan forgiveness on qualifying loans under specific terms. Contact your loan provider for more information.

Easterseals-Goodwill (ESGW) is an equal-opportunity employer and encourages all qualified applicants to apply. We are committed to maintaining a recruitment process that is fair and accessible to everyone.

Our goal is to foster a workplace that values diverse perspectives and creates an environment where individuals from various backgrounds feel respected and supported.

We do not discriminate based on race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, genetics, or veteran status, in accordance with applicable laws.

If you need assistance or accommodation during the application process, please inform us, and we will do our best to provide appropriate support.