Senior Agile Coach

Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them.

Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself.

***Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time, including CPT/OPT.***

The Senior Agile Coach will champion an Agile mindset with deep expertise in Agile principles, values, and industry best practices. This role will coach and develop self-empowered teams by guiding their path to Agile maturity, challenging the status quo through Lean and Agile practices that improve process optimization and value delivery. The Senior Agile Coach will partner with and influence leaders and teams across Business, Product, Project Management, Sales, Marketing, and Technology to help build a thriving Agile organization.

• Partner with coaches and leaders to continue the organization's Agile transformation.

• Build trust and strong relationships with team members, clients, and stakeholders through strong interpersonal skills.

• Educate people across levels and roles on Agile principles and best practices.

• Mentor Scrum Masters, Product Owners, Agile teams, and leaders on Agile best practices.

• Coach value streams, teams, leaders, and individuals to strengthen Agile and Lean practices and increase value delivery.

• Observe teams and ways of working, identify gaps, and introduce opportunities for improvement.

• Work with managers to define strategies for transitioning to Lean-Agile practices.

• Partner with change agents and stakeholders to help them become effective Lean-Agile champions.

• Collaborate with a team of Agile Coaches to deliver a unified message across communications.

• Create and train on Agile metrics, leveraging tools and approaches to demonstrate value and foster an environment of innovation, improvement, collaborative solutions, trust, and safety.

• Proven expertise in Agile principles, values, and industry best practices, with the ability to coach teams toward Agile maturity.

• Experience coaching and mentoring across Agile roles, including Scrum Masters, Product Owners, Agile teams, and leadership.

• Experience coaching value streams and enabling Lean and Agile process optimization for improved value delivery.

• Strong facilitation, teaching, and workshop development skills, including creating reusable learning resources (documentation, training, videos, newsletters, and other resources).

• Ability to create user stories and acceptance criteria to express requirements.

• Experience providing product management support, including prioritization and backlog grooming, and guiding business/product teams toward iterative delivery.

• Strong knowledge of Agile metrics, including awareness of improper use or interpretation.

• Ability to constructively resolve conflict and build trust, with an understanding of team dynamics and the psychology of teams.

• Ability to build communities of practice and learning forums (for example, CoPs, book clubs, lunch and learns) to broaden Agile understanding.

• Experience using Jira to create filters, boards, dashboards, and plan view.

• 5+ years of Scrum Master and/or Product Owner experience.

• 2+ years of enterprise Agile coaching experience.

• Advanced-level Agile certifications from respected organizations and ongoing continuing education.

• Participation in the Agile community through conferences, meet-ups, and a continuous growth mindset.

• Experience in enterprise-wide Agile coaching across leadership, business, and product teams.

• Knowledge of additional frameworks such as Kanban, SAFe, or LeSS.

• B.S. or equivalent experience in Computer Information Systems, Business Management, Engineering, or a related area of study.

• Encouraging, motivating, and empowering coaching style.

This job description is not intended to be an exhaustive list of all duties, responsibilities and qualifications of the job. The employer has the right to revise this job description at any time. You will be evaluated in part based on your performance of the responsibilities and/or tasks listed in this job description. You may be required perform other duties that are not included on this job description. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.

What we offer you

We offer an array of diverse and inclusive benefits regardless of where you are in your career. We believe that providing our employees with the means to lead healthy balanced lives results in the best possible work performance.

• Medical, dental, vision and life insurance
• Retirement savings - 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup
• Tuition reimbursement up to $5,250/year
• Business-casual environment that includes the option to wear jeans
• Generous paid time off upon hire - including a paid time off program plus ten paid company holidays and three floating holidays each calendar year
• Paid volunteer time - 16 hours per calendar year
• Leave of absence programs - including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA)
• Business Resource Groups (BRGs) - BRGs facilitate inclusion and collaboration across our business internally and throughout the communities where we live, work and play. BRGs are open to all.

Base Salary Range

The salary range above shows the typical minimum to maximum base salary range for this position in the location listed. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation offered may vary from posted hiring range based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer.

Equal opportunity employer * Drug-free workplace

We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age (40 and over), race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law.

***For remote and hybrid positions you will be required to provide reliable high-speed internet with a wired connection as well as a place in your home to work with limited disruption. You must have reliable connectivity from an internet service provider that is fiber, cable or DSL internet. Other necessary computer equipment, will be provided. You may be required to work in the office if you do not have an adequate home work environment and the required internet connection.***

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