Quality Supervisor

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At Lactalis in the USA, we're committed to providing meaningful opportunities for our people to learn, grow, and thrive-whether you're just starting your journey with us or looking to take the next step in your career. From day one, we offer the tools and support to help you succeed.

As the world leader in dairy, Lactalis is a family-owned company with over 85,000 pragmatic and ambitious professionals across the globe. Each day, we're proud to produce award-winning dairy products that bring people together.

In the US, we proudly offer an unrivaled house of beloved brands, including Galbani Italian cheeses and ricotta, President specialty cheeses and butters, Kraft natural and grated cheeses, Breakstone's cottage cheese, Cracker Barrel, Black Diamond cheddar, and Parmalat milk. Our yogurt portfolio includes siggi's, Stonyfield Organic, Brown Cow, Oui, Yoplait, Go-Gurt, :ratio, Green Mountain Creamery, and Mountain High, along with a growing family of ethnic favorites like Karoun, Gopi, and Arz.

At Lactalis, we live by our core values-Ambition, Engagement, and Simplicity. We foster a workplace where innovation thrives, diverse perspectives are celebrated, and everyone's unique background and ideas are valued.

Even if you don't meet every qualification, we encourage you to apply. We want to hear about your PASSION, your STORY, and how your EXPERTISE can help us shape the future of dairy.

From your PASSION to ours

Lactalis Heritage Dairy, part of the Lactalis family of companies, is currently hiring a Quality Supervisor based in Tulare, CA.

The Quality Supervisor is responsible for the overall food safety and quality systems, and regulatory compliance programs at the Lactalis Heritage Dairy (LHD) plant located in Tulare, CA.

This position oversees the plant's quality programs: FSSC22000, HACCP and pre-requisites programs, Good Manufacturing Practices (GMPs), Good Sanitation Practices (GSPs), and inspects and audits the program in operation. This position represents the plant during inspections and audits with customers, second and third parties, and regulatory agencies.

From your EXPERTISE to our

Key responsibilities for this position include:

• Responsible for the plant's GFSI programs. Builds, maintains, and improves the quality management systems (HACCP, FSSC22000).
• Assesses the existing department programs, policies, and practices. Makes recommendations for improvements, aligns programs to the required standards.
• Assists plant management in developing and implementing plant quality programs and processes.
• Ensures the plant is always audit ready. Acts as the lead during audits.
• Conducts Annual Reassessment of the Plant Food Safety Systems to ensure all FSSC related SOPs, procedures, policies are appropriate and coordinates with all other departments to ensure programs are up to date.
• Performs daily monitoring activities of FSSC22000 programs including Verification, Validation, Audit, and Recordkeeping to ensure facility's continuous compliance with FSSC22000 requirements, performs monthly inspections and internal audits.
• Maintains Log /Action Plans of required corrective actions for non-conformances and ensures closure of these issues. Reports on Major Non-Conformances. Inform management of all significant non-conformities and take action to maintain the integrity of the FSSC22000.
• Schedule and conduct Food Safety and HACCP meetings and conferences with representatives of other departments and divisions to explain the FSSC management system and to obtain compliance with the procedures and controls.
• Formulate and prepare appropriate reports, charts and graphs indicating the status of the FSSC management system and any projects associated with it.
• Develop instructional training to clarify FSSC procedures, policies and requirements.
• Acts as System Admin for plant's quality software/SharePoint.
• Ensures records are maintained and easy to access.
• Ensures plant's programs are updated with new/emerging changes in GFSI standards.
• Partners with production to ensure root-causes of issues are investigated, and preventative actions are implemented.
• Conducts effective root cause analysis on food safety and quality issues, implements corrective and preventative actions.
• Maintains the records and contracts of indirect service providers such as pest control, calibration, uniforms, laundry, etc.
• Ensure all indirect third-party services are performed at their appropriate frequency.

Regulatory:

• Primary interface with routine & non-routine regulatory agency representatives at the facility.
• Communicates with all necessary parties (employees, plant management, etc.) on regulation changes related to Quality and Food Safety.
• Maintains awareness of regulatory changes and advances in the state.
• Timely and effective regulatory response.
• Appropriate documentation and development of local policies to support compliance to policies and procedures

Internal & External Audits:

• Ensures the facility is always audit ready.
• Completes necessary CAPAs and reports post audit.
• Develops and trains a team of internal auditors.

Organizational & Cross-Functional Support:

• Maintains a close partnership with the cross-function teams at the plant: Purchasing, R/D, Operation, HR, Maintenance, Supply, and plant Controller
• Facilitates exchange of data between departments and quality employees to ensure quality compliance is met
• Team Management
• Motivates and inspires the team
• Develops the team's skills and expertise
• Sets realistic goals, provides regular feedback, and completes mid-year and year-end appraisals
• Prepares and distribute Food Safety objectives
• Delegates, communicates, transfers a culture of adaptability & accountability

Other:

• Shares and promotes best practices throughout the organization.
• Travel and/or extended/off-work hours.
• This description reflects management's assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned.
• Behaves in a professional manner that always represents the Company in the highest ethical standards

From your STORY to ours

Qualified applicants will contribute the following:

• Bachelor's degree or equivalent of work experience.
• Solid knowledge of GFSI, HACCP, US food regulations.
• Solid knowledge of hazards associated with food.
• 7-9 years related experience. Experience in manufacturing is required.
• Proficiency with Microsoft Office applications, specifically Excel.
• Strong communication skills
• Demonstrated analytic, problem solving and decision-making skills
• Collaborative & pragmatic mindset.

At Lactalis, we offer a comprehensive Total Rewards Program with a variety of affordable benefits and coverage options. We support insurance costs significantly, contribute generously to retirement plans, and offer Paid Time Off from day one. We are committed to your professional growth, providing training and development opportunities, including Education Reimbursement. Join us and grow your career.

Lactalis is an equal employment opportunity employer. We will not discriminate against applicants with regard to any legally-recognized basis including, but not limited to: veteran status, race, color, religion, sex, national origin, age, marital status, sexual orientation, and physical or mental disabilities. Further, any division of the Company that is an Affirmative Action Employer will comply with all related legal obligations.