Assistant Director, Disability Services

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Department: UL

Classification: Professional Faculty

Job Category: Administrative or Professional Faculty

Job Type: Full-Time

Work Schedule: Full-time (1.0 FTE, 40 hrs/wk)

Location: Fairfax, VA

Workplace Type: Hybrid Eligible

Sponsorship Eligibility: Not eligible for visa sponsorship

Salary: Salary range starting in the low $70k. Salary commensurate with education and experience

Restricted: Yes

Criminal Background Check: Yes

About the Department:

Disability Services ensures equitable access to George Mason University's programs and services for qualified students with disabilities. A qualified student with a disability is a student with a disability who meets the academic and technical standards required for admission or participation in the university's education program and services. As defined in the Americans with Disabilities Act (ADA) and section 504 of the Rehabilitation Act of 1973, a person has a disability if the person: has a physical or mental impairment that substantially limits one or more major life activities, if such individual has a record of such an impairment; or is regarded as having such an impairment. Disability Services is committed to upholding the letter and spirit of the laws, such as the Americans with Disabilities Act of 1990 and Section 504 of the Rehabilitation Act of 1973 that ensure equitable treatment of people with disabilities. Disability Services strives to foster partnerships with students, faculty, and staff to create environments that are welcoming and accessible for all.

About the Position:

Reporting to the Associate Director, the Assistant Director of Disability Services plays a key role in promoting accessibility and equal opportunity across university programs and services. While directly supervising a team of Access Consultants and wage staff, this position provides guidance on accommodation processes, and works directly with students to determine reasonable accommodations under ADA and Section 504, with potential focus areas such as Law School and Housing accommodations. The Assistant Director collaborates with students, faculty, staff, parents, and community members; serves on relevant university committees, and engages in educational initiatives that advance campus accessibility, awareness, and an all-inclusive design.

Responsibilities:

Access and Accommodations

• Leads the unit's access and accommodation processes, ensuring consistent, high-quality service delivery;
• Provides mentorship and support to the Access Consultant team to promote professional growth and effective student case management;
• Advises and assists Access Consultants with complex accommodation determinations and serves as a secondary reviewer for challenging cases, ensuring students receive appropriate access while supporting staff development; and
• Maintains an individual caseload as appropriate and ensures compliance with ADA, Section 504, and institutional policy.

Supervision

• Provides effective direct supervision to approximately 3-5 employees, including full-time Access Consultants and wage staff;
• Sets clear performance expectations, goals and deadlines aligned with unit, divisional, and university strategic plans;
• Communicates expectations effectively, monitors employee productivity and development, and provides continuous feedback and coaching to support staff growth and accountability;
• Prepares and conducts timely performance evaluations, and maintains accurate records of employee performance, feedback, and disciplinary actions, ensuring adherence to legal and university policies and procedures;
• Collaborates with UL divisional partners/stakeholders to address performance concerns; and
• Encourages and supports ongoing professional development opportunities for staff, ensuring they have the tools and training needed to succeed in their roles.

Campus Consultation and Collaboration

• Serves as a liaison and resource for faculty, staff, and campus partners on disability-related accommodations, access issues, and best practices; and
• Collaborates with campus stakeholders to promote accessibility and resolve implementation barriers.

Education and Campus Outreach

• Develops and delivers training and outreach on disability accessibility, all-inclusive pedagogy, and compliance/legal responsibilities;
• Outreach is provided to a range of internal stakeholders, such as academic departments, student organizations, student groups, and support units, as well as external partners, including high schools and community resources; and
• Partners with stakeholders in the planning and implementation of campus events and professional development initiatives that enhance accessibility and create a sense of belonging for students with disabilities.

Unit & Division Support/Service

• With unit leadership, oversees coordination of day-to-day office operations, implements procedures, and supports program assessment, data reporting, and service delivery improvements;
• Supports Disability Services Testing Center operations to ensure implementation of test related accommodations;
• Participates in strategic planning and departmental projects as appropriate;
• Attends and actively participates in divisional all-staff meetings, trainings, and other mandatory events, including in-person events at the Fairfax Campus, Mason Square Campus, and SciTech Campus to stay informed, support professional development, and contribute to a cohesive and effective team environment across University Life; and
• Performs additional tasks as directed by the Associate Director or Director to support the mission, compliance, and operation of Disability Services and/or University Life.

Required Qualifications:

• Master's degree in related field or equivalent combination of education and experience;
• Professional experience typically obtained in 3+ years in disability services or related student support roles;
• Experience typically obtained in 1+ years providing leadership and/or supervision to professional staff, graduate assistants, or student employees;
• Experience determining, coordinating, and/or implementing academic and/or housing accommodations for students with disabilities under ADA/Section 504, including reviewing disability documentation and engaging in interactive accommodation processes with students and faculty;
• Experience maintaining confidential student records and using case management or accommodation tracking systems (e.g., AIM, Accommodate, ClockWork);
• Knowledge of relevant disability laws such as Section 504 of the Rehabilitation Act, the Americans with Disabilities Act (ADA and ADAAA), the Fair Housing Act, and other relevant federal and state compliance requirements;
• Knowledge about disability related assessments, accessibility-related issues/barriers and accommodation processes;
• Ability to work collaboratively in a group and/or independently with various stakeholders;
• Ability to analyze and evaluate information to support effective problem solving;
• Ability to communicate clearly and professionally both verbally and in writing, including ability to maintain detailed records;
• Ability to effectively prioritize, delegate, and meet deadlines when managing multiple priorities;
• Demonstrated leadership and supervisory skills to effectively manage teams and promote professional development within the team; and
• Ability to work occasional weekends and evenings to support accommodation processes and education/ outreach initiatives.

Preferred Qualifications:

• Progressive professional experience in disability services or related student support roles within a higher education setting;
• Experience with assistive technology and digital accessibility tools;
• Experience applying and/or training on Universal Design for Learning (UDL) or all-inclusive pedagogy principles;
• Experience educating or training faculty, staff, or students on disability awareness, practices that reduce barriers or implementation of accommodations/accessibility compliance;
• Experience with policy development, assessment, or program administration in higher education disability resources;
• Demonstrated knowledge of assistive technology, including evaluating, implementing, and supporting tools that enhance accessibility for students with disabilities;
• Ability to develop and deliver effective presentations to various campus stakeholders and community partners;
• Understanding best practices for collaborating with disability services and accessibility resources in higher education; and
• Adaptability to changing laws, institutional policies, and student needs.

Instructions to Applicants:

For full consideration, applicants must apply for Assistant Director, Disability Services at https://jobs.gmu.edu/. Complete and submit the online application to include three professional references with contact information, and provide a Cover Letter/Letter of Intent for review.

Posting Open Date: March 4, 2026

For Full Consideration, Apply by: March 18, 2026

Open Until Filled: Yes